Assistant General Manager
Posted on: August 17, 2019
Represent JLL in the local and regional business and real estate
community in order to promote JLL s reputation and capabilities to
prospective tenants and clients.
Demonstrate a high level of professionalism, courtesy and respect
Develop and maintain proficiency in Microsoft Office and JLL
software programs and platforms.
Identify and initiate process improvements for efficiency and
Complete JLL recommended and required training.
Operations:Inspect facilities to determine extent of service,
upgrades and repairs required. Recommend, justify, develop and
coordinate projects that enhance the value of the buildings.
Work with Building Engineer and third party service providers to
arrange for maintenance, repairs or reconditioning of properties as
specified in the operating budget or management plan.
Responsible for the development and implementation of property
manuals and on-line systems, including electronic file system, work
order system, contact lists, contract tracking log, tenant
handbook, emergency procedure manual, COI program, Marketplace,
BRAVO and Energy Star.
Responsible for meeting the Compliance Excellence Program
requirements and assisting with the completion of Operations
Compliance Program. Assures compliance with JLL policies,
procedures and standard practices.
Oversee development and implementation of all Tenant communication,
orientation and retention programs. Proactively meet with tenant
representatives on scheduled basis.
Coordinate and implement the Tenant emergency training and
Maintain role as primary/secondary contact for tenants relative to
tenant service requests.
Employ or contract for onsite management and engineering personnel,
as delineated within the operating budget. Submit hiring
recommendations to General Manager for approval.
Contract Administration and Services:Competitively bid and prepare
all service contracts using JLL client approved agreements to
assure high quality and cost effective services.
Manage service contracts according to specification/scope. Follow
up with GM on service contract performance issues and verify
accuracy of billing and lien waivers.
Keep active service contracts current.
Manage construction projects such as tenant improvements, common
area renovations and major repair projects.
Support leasing brokers by providing requested data and
Review leases to understand and enforce terms.
Perform lease administration services including lease abstracting
to ensure an accurate rent roll and tenant billings. Prepare and
manage electronic and paper lease files. Audit lease files as
Prepare and review financial documents pertaining to all building
operations. Includes: tenant billing processes, occupancy rates,
lease expirations, financial reporting and compliance for
Report to General Manager variances, concerns and projections
needed to sustain building operations.
Work with JLL s Client Accounting Services (CAS) to implement the
accounting process fully including AP, AR and financial
Ensure accurate and timely payment to tenant accounts; implement
the accounts receivable process and maintain accounts receivable
Administer the accounts payables program using Yardi Payscan to
ensure timely payment of invoices.
Develop, implement and manage the annual operating budget.
Complete annual operation expense reconciliation and CPI
Associate or bachelor s degree. A degree in either finance,
accounting or property management is strongly preferred.
3 years of commercial property management experience including
budget preparation/financial reporting, familiarity with building
systems, lease administration and project management.
Must be able to obtain the required real estate license within the
first 12 months of employment.
Highly Desirable Attributes
Ability to read, analyze, and interpret legal documents (lease
documents, contracts, etc.), general business periodicals,
professional journals, technical procedures and government
Ability to effectively present information and respond to questions
from senior level management, clients, tenants, vendors and
Ability to define and resolve complex issues with practical value
added business minded solutions.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce.
JLL strongly believes in equal opportunity extended to all
individuals in all aspects of the employment relationship,
including recruitment, hiring, training, promotion, transfer,
discipline, layoff, recall and termination without regard to race,
color, religion, belief, creed, age, sex, pregnancy or maternity
(including childbirth and related conditions), family
responsibility (e.g. child care, elder care), nationality, ethnic
or national origin or ancestry, citizenship, marital status, civil
partner status, sexual orientation, gender identity or expression,
transgender status, veteran s status, genetic information, trade
union membership, social position, political view or status as a
qualified individual with a disability, protected leave status or
any other protected characteristic in accordance with applicable
law. The company also endeavors to make reasonable accommodations
for known physical or mental limitations of otherwise qualified
employees and applicants with disabilities unless the
accommodations would impose an undue hardship on the operation of
our business and ensures that employment decisions are based only
on valid job requirements.
Keywords: JLL, Waukesha , Assistant General Manager, Accounting, Auditing , Waukesha, Wisconsin
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