Supervisor, Quality Operations
Company: PCI Pharma Services
Location: Rockford
Posted on: April 2, 2026
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Job Description:
Life changing therapies. Global impact. Bridge to thousands of
biopharma companies and their patients. We are PCI. Our investment
is in People who make an impact, drive progress and create a better
tomorrow. Our strategy includes building teams across our global
network to pioneer and shape the future of PCI. Shift: 1st
Reporting To: Quality Operations Manager Responsible For (Staff):
Yes Determines and maintains quality standards developed in
compliance with current Good Manufacturing Practices, the Company's
own Standard Operating Procedures, and customer requirements.
Provides resolution to quality deviations/issues. Recommends
solutions based on SOP / cGMP requirements. Essential Duties and
Responsibilities: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
essential duties and responsibilities include the following, but
other duties may be assigned. Coordinates the daily activities of
the QA Auditors. Assists with the daily activities of Production
Inspection personnel for packaging. Implements inspection criteria
and testing. Study and standardize departmental work practices to
improve the quality and efficiencies of subordinates. Helps resolve
quality-related issues with other departments and customers.
Motivates, develops and provides continuous training either through
the use of departmental work instructions, examination of cGMP's
and SOP's, specific customer requirements or by personal
instruction. Review records for accuracy of information, compliance
with established procedures. Reviews daily paperwork to assure all
customer requirements and quality standards have been met and
maintained. Promotes continuity of shifts through cooperation and
communication within as well as with other departments. Assist in
the performance of monthly internal audits and any necessary
corrective action to follow-up. Oversees Pest Control and
Environmental (humidity, temperature, MKT). Monitoring Programs May
disposition NMR's. Recommend and participate in disciplinary
activities of subordinates. Maintain testing equipment and supplies
needed for the department. May assist in performing investigations,
may write reports, memos, or letters. This position may require
overtime and/or weekend work. Carries out essential functions of
the Quality Operations Manager in his/her absence. Knowledge of and
adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position.
Perform Quality Health Check assessments to identify if processes
and day to day activities are performed according to procedures.
Performs other duties as assigned by Manager/Supervisor.
Qualifications: The requirements listed below are representative of
the knowledge, skill, and/or ability required for the stated
position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Required: Bachelor's Degree in a related field and/or 1-5 years
related experience and/or training. College Level Mathematical
Skills Intermediate Computer Skills: Ability to perform more
complex computer tasks and has knowledge of various computer
programs. Full Professional Proficiency: Ability to speak, read,
and write fluently and accurately on all levels pertinent to
professional needs. High Reasoning: Ability to solve practical
problems and deal with a variety of concrete variables in
situations where there is only limited standardization. Ability to
interpret a variety of instructions that may be provided in various
forms. High Standard of Report Writing Preferred: Ability to
effectively present information to various people as the job
requires. Ability to work independently and/or as part of a team.
Ability to display a willingness to make decisions. Ability to
display excellent time management skills. For candidates in
Illinois: This position's base salary hiring range is
$66,000-$69,000 plus an annual 5% performance bonus eligibility.
Final offer amounts are determined by multiple factors, including
but not limited to specific and relevant experience, education,
credentials, geography, and subject matter expertise. PCI offers
full-time employees a competitive benefits package that includes
paid time off, health insurance coverage (including dental and
vision), a flexible spending account, and 401(k . Join us and be
part of building the bridge between life changing therapies and
patients. Let’s talk future Equal Employment Opportunity (EEO)
Statement: PCI Pharma Services is an Equal Opportunity/Affirmative
Action Employer. We do not unlawfully discriminate on the basis of
race, color, religion, age, sex, creed, national origin, ancestry,
citizenship status, marital or domestic or civil union status,
familial status, affectional or sexual orientation, gender identity
or expression, genetics, disability, military eligibility or
veteran status, or any other protected status. At PCI, Equity and
Inclusion are at the core of our company’s purpose: Together,
delivering life-changing therapies. We are committed to cultivating
an inclusive workplace by holding ourselves accountable to the
highest standards of understanding, fairness, respect, and equal
opportunity – at every level. We envision a PCI community where
everyone can belong and grow, and we strive to bring this vision to
reality by continuously and intentionally assessing our people
practices, policies and programs, marketing approach, and workplace
culture.
Keywords: PCI Pharma Services, Waukesha , Supervisor, Quality Operations, Administration, Clerical , Rockford, Wisconsin
