Engineering Technician
Company: Hydro-Thermal
Location: Waukesha
Posted on: May 16, 2022
Job Description:
Job DescriptionDo you want to be part of a team where we work
collaboratively to achieve our goals? Do you enjoy working in an
innovative and growth focused environment? A company that invests
in its equipment and its team members? Then Hydro-Thermal is the
company for you!At Hydro-Thermal Corporation success is attributed
to people who are committed to technical competence, are responsive
to customers' needs, are friendly, are willing to work hard, have
complete integrity, and are active in our industry and in the local
communities. As an Engineering Technician will be to support the
Customer Success and Engineering teams by helping customers resolve
issues with equipment in the field and perform various other duties
within the engineering department. You will have the opportunity to
be creative and use your technical and communication skills to
generate solutions to meet customer expectations. You will have the
opportunity to get hands-on with the technology by testing your
designs in the manufacturing environment and laboratory. You will
be instrumental in the success of our products and customers by
troubleshooting and resolving customer issues, executing changes to
drawings and operation manual, loading bills of material into the
ERP, performing hands-on tests in the engineering laboratory and
various other responsibilities as assigned. You are someone who
loves helping others by solving problems from a technical
perspective and eager to learn/grow in a collaborative environment.
Essential Duties and Responsibilities:
- Communicate with external customers on "tickets" for
troubleshooting support of equipment & systems
- Identify & execute improvements for equipment designs and
execution processes within the department
- Perform duties as assigned through the Engineering Change
Request and Change Order process
- Prepare, review, collaborate with Engineering and Marketing on
Product Maintenance and Operation manuals
- Support the Sales Team with technical information and
discussions where required
- Engage with external partners (suppliers, panel shops,
engineering consultants) to produce solutions
- Occasional hands-on assembly or disassembly of HTC product for
analysis
- Train and demonstrate equipment to internal and external
customers and technical support staff
- Maintain product knowledge and apply this understanding to
provide unique and custom solutions
- Interface with both the ERP & CRM systems to execute
activities
- Generate and release full bills of material for
manufacturing
- Perform other duties as required, including lab testing or
field service, with ability to travel occasionally as back-up
support
- Design/model machine components and process systems or create
electrical schematics / panel drawings or controls programs as
applicable Desired Experience:
- 2+ years of electrical, mechanical or technology related
experience (or a combination of education and experience)
- Familiar with engineered products
- Experience with electronics or controls
- Experience with mechanical systems and design
- Experience supporting customers and resolving questions
- CAD software experience (AutoCAD, Inventor, SolidWorks)
- ERP and CRM experience a plus Education:
- Associates degree: preference of Electrical or Mechanical
technology focus area (other disciplines also considered) Travel:
- Potentially 15-20% travel, domestic and occasional
international locations
- Must possess legal authorization to work in the US and a valid
US Real ID driver's licenseBenefits:In addition to your base
compensation, you are provided with a wide range of benefit
programs which are designed to enhance the quality of your life, to
provide protection and help when some of life's problems may occur.
- Continuing Education/Tuition Reimbursement
- Vacation and Personal Time Off and paid Holidays
- Health, Dental and Vision Insurance
- 401k with company match
- Company provided Life/AD&D Hydro-Thermal is always on the
lookout for exceptional people. We value innovative, growth-centric
minded folks who have integrity and never stop being a customer
advocate. EEO Statement Hydro-Thermal Corporation provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, gender, sexual
orientation, gender identity, national origin, age, disability,
genetic information, marital status, amnesty or status as a covered
veteran in accordance with applicable federal, state and local
laws.
Keywords: Hydro-Thermal, Waukesha , Engineering Technician, Engineering , Waukesha, Wisconsin
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