Applications Engineer
Company: Hydro-Thermal
Location: Waukesha
Posted on: March 10, 2023
Job Description:
Do you want to be part of a team where we work collaboratively
to achieve our goals? Do you enjoy working in an innovative and
growth focused environment? A company that invests in its equipment
and its team members? Then Hydro-Thermal is the company for you! At
Hydro-Thermal Corporation success is attributed to people who are
committed to technical competence, are responsive to customers'
needs, are friendly, are willing to work hard, have complete
integrity, and are active in our industry and in the local
communities. As an Applications Engineer, you will establish and
maintain strong professional relationships throughout all stages of
the sales process and remain the primary customer contact for
engineering related support as you work within the Application
Engineering group to support one of the three industry sales teams
of the company, with cross-training and coverage to the other
industrial teams. In this position, you will maintain expert level
of product knowledge and applications for standard product lines
and their implementation as you work in partnership with other
Applications Engineers and the sales team with a broad range of
project assignments, as well as:
- Facilitate equipment sales or modifying a product/design to fit
customer needs.
- Utilize customer provided or directly obtain process data to
determine technical specifications, process layout and other
details necessary to prepare equipment sizing's.
- Determine system requirements and direct the preparation of bid
proposal packages; including scope, specifications, process layout,
drawings and pricing.
- Perform trials and service calls at the customer related to
concept validation, startup, and maintenance of equipment to ensure
customer satisfaction.
- Lead troubleshooting efforts for resolving customer complaints
and warranty issues in a fair and equitable manner to both the
company and the customer.
- Travel to customer sites to perform plant audits, system
design, technical review meetings and potential equipment trials
(up to 25% domestic and occasional international).
- Provides design and specification inputs for development of new
market opportunities and supports the business development team
throughout the product development process.
- Draft technical papers to support new applications with the
opportunity to present at conferences and industry trade shows.
Preferred Qualifications:
- Minimum of a BS Engineering degree or related education/work
experience
- Strong communication skills for direct customer contact and
leading technical discussions
- Desire for providing a high level of customer service and
satisfaction
- Team player with a positive attitude
- Highly organized with prioritization and time management skills
for working on multiple projects at once Preferred Experience:
- Process engineering experience with the ability to interpret
and develop custom P&IDs, with an understanding of reading
architectural, mechanical and electrical diagrams
- Understanding of PLC logic, PID loop tuning and process data
analysis
- Working knowledge of AutoCAD or other similar 2D drawing
programs is beneficial
- Familiarity with InforCRM or similar customer relationship
management (CRM) software Benefits: In addition to your base
compensation, you are provided with a wide range of benefit
programs which are designed to enhance the quality of your life, to
provide protection and help when some of life's problems may occur.
- Continuing Education/Tuition Reimbursement
- Vacation and Personal Time Off and paid Holidays
- Health, Dental and Vision Insurance
- 401k with company match
- Company provided Life/AD&D Hydro-Thermal is always on the
lookout for exceptional people. We value innovative, growth-centric
minded folks who have integrity and never stop being a customer
advocate. - - EEO Statement Hydro-Thermal Corporation provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, gender identity, national origin, age,
disability, genetic information, marital status, amnesty or status
as a covered veteran in accordance with applicable federal, state
and local laws.
Keywords: Hydro-Thermal, Waukesha , Applications Engineer, Engineering , Waukesha, Wisconsin
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