VP, Education Services

Company: Blue Yonder
Location: Waukesha
Posted on: March 28, 2020

Job Description:

POSITION TITLE

VP Education Services

LOCATION

Scottsdale

RESPONSIBILITIES

* Develops and drives the strategic direction for the global Education Services (ES) organization.

* Identifies, create and manages new vehicles for consumption of Blue Yonder's formerly JDA Software) training content and manages these in the overall training portfolio.

* Coordinates the prioritization of these offerings in terms of managing the overall portfolio. Collaborates with Product Management to prioritize ES offerings and to ensure Blue Yonder's Professional Services organization is current on all new product releases.

* Stays aligned to sales demand and the ability to dynamically course correct when necessary.

* Takes full accountability for the global Education Service s organization P&L within a regional structure. Includes working with Finance to establish the annual budget & strategic plan.

* Oversees the management of the global ES team (matrix model), which provides training for external customers and partners.

* Provides monthly guidance on the global P&L and forecasting process (ES bookings, revenue, and profitability). Ensures accuracy and full transparency to the ES component of the regional P&L s.

* Responsible for approving training rates and course pricing for the ES portfolio, including compliance with VSOE policies.

* Develops and maintains strong working relationships with all functions of Blue Yonder to effectively drive the achievement of goals and establish and drive a sense of community within the global ES organization.

* Develops and implements departmental policies, procedures and quality standards to ensure the highest levels of performance, customer satisfaction and network/systems security occur.

* Responsible for the ES delivery standards (quality, budget, timeliness) and overall customer satisfaction.

* Responsible for the creative and technical direction of the Blue Yonder-U, and Product Management.

* Works with other Blue Yonder teams to determine strategies for internal use of ES assets for associate learning and development.

* Responsible for the managing the training environments.

* Recruiting, managing, motivating and retaining an experienced world-class ES team, inclusive of Blue Yonder-U in a matrixed model.

SKILLS/ABILITIES:

* 10+ years of experience managing an ES organization in a software company.

* Knowledge of adult learning theories and best practices in education and training delivery.

* Fully versed in managing the financial results of a ES organization and balancing training investments required with their future revenue stream.

* Demonstrates the ability to present a convincing business case for investments.

* A proven history of developing and delivering effective, state-of-the-art training education programs via multiple venues - classroom, remote, e-learning, etc.

* Experience leveraging cross-functional resources for training development.

* Experience working with partners and is committed to successfully enabling the partner community.

* Proven track record of delivering and driving growth in an Educational environment.

* A great communicator who is able to create and articulate a vision, and then get buy-in and create excitement across the organization.

* Experience implementing learning management systems, knowledge libraries and other learning infrastructure technologies.

* Strong communication (verbal and written) and presentation skills.

* Strong capability of influencing others on the importance of education to our customer s success.

* Bachelor s degree or equivalent work experience with increasing levels of responsibilities within one s career progression.

* Advanced degree in education/training a plus.

Supply Chain Nation

OUR VALUES

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Check out Blue Yonder's blog - Supply Chain Nation - the platform for supply chain trends and innovations..

Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law applicable to the state in which you work.

Keywords: Blue Yonder, Waukesha , VP, Education Services, Executive , Waukesha, Wisconsin