Program Manager
Company: LSS
Location: Waukesha
Posted on: January 12, 2021
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Job Description:
Job Details Description Lutheran Social Services is seeking a
Program Supervisor for our Birth to 3 Program in Waukesha. This
position is Full Time, 40 hours a week. The Birth to 3 Program
strives to help children grow and learn to their fullest potential.
Families of children with developmental delays or disabilities
under the age of 3 can get support and services from the
program.The Program Manager has overall responsibility for one or
more programs within the designated Business Unit(s).
Responsibilities include, but are not limited to, primary oversight
of client services, program(s) financial viability, addressing
human capital matters and technology needs. Ensures the programs
are compliant with licensing and/or contracts while meeting the
agency and stakeholder needs and expectations. Provides direct,
ongoing support to supervisory staff and program staff as needed
Manages outcomes, goals and quality assurance for the programs
under their supervision.ESSENTIAL DUTIES AND RESPONSIBILITIES:This
list of duties and responsibilities is not all-inclusive and may be
expanded to include other duties and responsibilities, as
management may deem necessary.Supports and models the Vision,
Mission and Values of LSS.Maintains positive working relationships
with internal and external stakeholders.Analyzes policies and
procedures to improve program efficiency and effectiveness. May
assist in writing grants to develop new funding sources.Prepares
and oversees the compilation of an annual budget and authorizes the
expenditures of funds to ensure fiscally healthy program
operations. Understands and communicates program(s) requirements
per licensing and/or contracts to internal and external
stakeholders.Works as part of a collaborative team to support the
Continuum of Care across all Business Units.Performs duties as
outlined on the attached Business Unit specific addendum (if
applicable). May perform clinical supervision as needed for the
business unit.Performs other duties as required.SUPERVISORY
RESPONSIBILITIES:Recruits, interviews, hires, trains, and assigns
staff members or assists Program Supervisor with the
process.Supports day to day functioning of Program Supervisors
and/or Program Coordinators to ensure timely implementation and
quality of the agency goals and strategies.Provides guidance and
assistance to Program Supervisors and/or Program Coordinators in
supporting their staff to ensure agency goals and strategies are
meet.Ensures communication and implementation of agency-wide
policies and procedures.Ensures effective use of human capital to
meet best practice standards as well as ensure individual and staff
safety.Respectfully addresses and resolves human capital issues
including promotions, coaching, and other performance matters.Acts
as a role model for employees to exemplify how to be an LSS
Employee of Choice.Understands and communicates LSS mission,
vision, values and best practices to all staff.PERKS: *
Medical/Dental/Vision Insurance* Flex Spending for Dependent &
Health Care* Mileage reimbursement* Paid Time Off* 10 Paid
Holidays* Ability to Contribute to 403B* Employee Assistance
Program* Service Awards and RecognitionQUALIFICATIONSTo perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Upon offer, candidates must successfully complete the necessary
background, caregiver, medical and any other checks required,
according to program requirements. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.EDUCATION AND/OR EXPERIENCE: Bachelors degree
in social work, psychology, sociology or closely related field and
at least 3 years of experience or an equivalent combination of
education, training and experience in a similar role working in
social services or closely related field is required. Experience
should include three years working with a similar population.
Supervisory experience is preferred. Masters degree in related
field is preferred.CERTIFICATES, LICENSES, REGISTRATIONS:Must have
a valid drivers license and have reliable transportation to perform
the essential duties of the role; a motor vehicle check (MVR) with
a satisfactory driving record per the LSS Driver Safety Procedure
is required, and ability to meet LSS auto insurance
requirements.TRAVEL: Position may travel up to 50% of the time over
the two state area. Most travel is day but may include some
overnights.LSS is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, veteran, disability status or any
other characteristic protected by federal, state or local
law.Qualifications Skills Behaviors : Motivations : Education
Required Bachelor Degree or better in Hum. Serv. or Related
Field.Experience Licenses & Certifications Required Driver's
LicenseEqual Opportunity Employer/Protected Veterans/Individuals
with DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractors legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: LSS, Waukesha , Program Manager, Executive , Waukesha, Wisconsin
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