Last Mile Operations Manager

Company: PeopleShare Inc
Location: Waukesha
Posted on: January 13, 2021

Job Description:

PeopleShare is looking for qualified, highly-experienced candidates for a Last Mile Operations Manager role at a large home-delivery distribution center in Waukesha, WI!APPLY TODAY! Job Details for Last Mile Operations Manager:* Schedule: Must be flexible - high opportunity for OT during busy seasons. * Pay Rate: Negotiable based on experience. * Direct HireJob Responsibilities & Description for Last Mile Operations Manager:* Provided the necessary communication and support between customers, suppliers and independent contractors regarding operations activity to ensure a smooth delivery and expected level of service.* Managed the planning and coordination in executing order assembly and dispatch of product.* Provided the efficient utilization of delivery team capacity and mechanical handling of equipment, ensuring quality, budgetary targets and environmental objectives were met.* Worked with the Regional Director or LM Manager to achieve financial objectives by supporting the preparation of an annual budget.* Managed a P&L by operating the business within budgeted guidelines through scheduling expenditures and analyzing variances.* Managed contractual agreements and key performance indicators set forth by the client.* Used personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in activities and procedures.* Managed the resolution of complex escalations pertaining to Independent Contractors and customers; Reported on issues as needed to ensure complaints were addressed and resolved to client satisfaction.* Utilized site operating systems to ensure daily execution of planned activities.* Managed the recruitment and training of staff and IC's, as well as monitoring staff performance and progress.* Conducted weekly client meetings to report and evaluate the quality of service received, providing solutions for continuous improvement.* Ensured driver safety and compliance, loading in a safe manner and requirements were being met.* Performed other dynamic duties as required.Job Requirements for Last Mile Operations Manager:* Must have experience in transportation logistics, especially 3PL last mile home delivery operations.* Bachelor's Degree in related field preferred but not required; Completion of a college program in business administration or in a discipline related to facility operation and maintenance, or an equivalent combination of technical training and experience in administration or maintenance* 5+ years supply chain experience in transportation, distribution and/or freight management; 2-4 years in a supervisory/management role; experience in a large distribution center strongly preferred* Ability to work well in a fast-paced and high-intensity environment* Ability to interact effectively at multiple levels in support of customer relationships (vendors, warehousing, sales and upper-management)* Strong analytical skills, especially as it pertains to proactively managing and coordinating with others in order to meet our customer's needs* Excellent communication and presentation skills and high integrity* Must be proficient in Microsoft Word, Excel and Outlook* Proficient in the use of operating and routing software* Ability to work flexible shifts and days of the week including holidays* Ability to lift a minimum of 50 lbs.* Ability to stand and complete repetitive tasks for complete shift.PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare and its affiliate (Best Practices Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND99

Keywords: PeopleShare Inc, Waukesha , Last Mile Operations Manager, Executive , Waukesha, Wisconsin