Director Business Solutions- Order to Cash

Company: Generac Power Systems
Location: Waukesha
Posted on: November 19, 2021

Job Description:

Director Business Solutions- Order to Cash Company Generac Power Systems Name Director Business Solutions- Order to Cash Employment Type Full Time Shift 1st At Generac, Our People help make the world safer, brighter and more productive. United by our Values, people with diverse backgrounds and points of view work together to ensure our global customers have peace of mind. We are a team of builders and doers who share a passion for innovation and a desire to outpace others. As an inclusive workplace, we empower our employees to embrace diversity in all forms, celebrate our differences, and treat everyone with equity and respect. At Generac, our success is powered by Our People. Serious power, compelling careers! JOB SUMMARY:-- The Director Business Solutions - Order to Cash is responsible leading the global Order to Cash & Service Lifecycle Management strategy, as well as the daily operations of the Order Management functions. With a keen focus on Customer Experience, this role is responsible for leading a team of managers and professionals, focused on the transformation of our OTC & SLM operations, leveraging our business technologies to realize best-in-class system performance, and driving optimized fulfillment of customer orders across Generac's global organization. ESSENTIAL DUTIES:

• Leverages feedback from internal and external stakeholders and metrics to identify opportunities for continuous improvement for order management and the OTC & SLM work streams globally. Partner with stakeholders to translate business requirements into systems solutions.
• Designs and directs the work of the functional area. Selects, coaches and develops the team, setting objectives that align with company strategy to inspire and motivate the team. Manages organizational talent through performance management, succession planning and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered and performance is systematically improved.
• Participates in cross-functional, global planning meetings with decision makers, systems owners, project teams and others to define business requirements and goals to identify and resolve issues with scalable, sustainable solutions. Drives standardization where possible across all business verticals.
• Ensures that orders are managed with a high level of accuracy. Implements and measures pre-set metrics to utilize in team evaluation, training and performance standards. Develops and utilizes reporting to effectively measure performance, drive accountability, and recommend opportunities for improvement. MINIMUM QUALIFICATIONS:-- ---Bachelor Degree in Business, Finance, Supply Chain, or equivalent experience ---10 years of OTC experience with leading ERP system-- ---5 years progressive leadership experience-- PREFERRED QUALIFICATIONS:-- ---Prior experience supporting or leading merger and acquisition integration activities for OTC ---Extensive experience using Microsoft Office products, especially Excel and PowerPoint ---Prior participation in process mapping and continuous improvement activities KNOWLEDGE, SKILLS AND ABILITIES: ---In depth knowledge of end to end OTC business processes including areas such as Order Management, Order Fulfillment, Invoice Management and Inventory Segmentation and Management ---Strong attention to detail, outstanding analytical skills, and exceptional communication/interpersonal skills ---Desire to seek out improvement opportunities from both a process and system standpoint ---Ability to drive results in a fast-paced and constantly changing environment, can comfortably handle risk and uncertainty ---Strong cross-functional collaborator, team player, highly motivated with an upbeat personality and a positive attitude ---Excellent decision-making skills with a customer focus ---Has a global mindset and can communicate effectively across a global organization ---Builds constructive and effective relationships across all levels of the organization LEVEL OF INDEPENDENCE: Acts independently under the direction of the VP - Customer Experience. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Occasional travel. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Keywords: Generac Power Systems, Waukesha , Director Business Solutions- Order to Cash, Executive , Waukesha, Wisconsin