Order Management Specialist
Company: Komelon USA
Location: Waukesha
Posted on: May 13, 2022
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Job Description:
Komelon USA is a leading manufacturer of high quality,
innovative hand tools for the professional and DIY markets. Komelon
USA is responsible for providing sales, distribution, services and
support to retail, industrial and eCommerce channels within North
America. -Komelon USA warehouses high inventory levels to ensure
fast and accurate shipments while providing superior customer
service.
Join our team and become part of a well established fast growing
company that offers job security, great benefits, and competitive
wages.
The Order Management Specialist is responsible for managing
incoming calls, email communication, processing orders, and
processing shipments. This position offers competitive based salary
plus a comprehensive benefit plan that includes, healthcare,
vision, dental, and a matching 401(K) plan.
Focus: - Manage incoming customer orders from various channels
including email, phone, online, etc. - Support customer order
processing by receiving, ensuring accuracy, and managing shipment
logistics - Comfortable with learning software programs; for
example, Sage ERP and EDI - Develop relationships with customers by
maintaining accurate and supporting communication - Communicate
internally with Sales, Inventory, and order fulfillment teams to
resolve customer concerns. - Participate in weekly department
meetings to discuss issues and ideas with other team members
Skill Set: - A high level of attention to detail with emphasis on
accuracy and efficiency. - Working knowledge of Microsoft Office
Suite including Excel, Word, and Outlook - Preferred experience in
working with EDI software - Excellent communication skills;
especially through phone and email - Self start mentality with the
ability to work independently - Be actively engaged in continuous
improvement efforts - Strong organizational skills with the ability
to multi-task
Keywords: Komelon USA, Waukesha , Order Management Specialist, Executive , Waukesha, Wisconsin
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