Order Management Specialist
Company: Komelon USA
Location: Waukesha
Posted on: May 14, 2022
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Job Description:
Komelon USA is a leading manufacturer of high quality,
innovative hand tools for the professional and DIY markets. Komelon
USA is responsible for providing sales, distribution, services and
support to retail, industrial and eCommerce channels within North
America. -Komelon USA warehouses high inventory levels to ensure
fast and accurate shipments while providing superior customer
service.
Join our team and become part of a well established fast growing
company that offers job security, great benefits, and competitive
wages.
The Order Management Specialist is responsible for managing
incoming calls, email communication, processing orders, and
processing shipments. This position offers competitive based salary
plus a comprehensive benefit plan that includes, healthcare,
vision, dental, and a matching 401(K) plan.
Focus:
- Manage incoming customer orders from various channels including
email, phone, online, etc.
- Support customer order processing by receiving, ensuring
accuracy, and managing shipment logistics
- Comfortable with learning software programs; for example, Sage
ERP and EDI
- Develop relationships with customers by maintaining accurate and
supporting communication
- Communicate internally with Sales, Inventory, and order
fulfillment teams to resolve customer concerns.
- Participate in weekly department meetings to discuss issues and
ideas with other team members
Skill Set:
- A high level of attention to detail with emphasis on accuracy and
efficiency.
- Working knowledge of Microsoft Office Suite including Excel,
Word, and Outlook
- Preferred experience in working with EDI software
- Excellent communication skills; especially through phone and
email
- Self start mentality with the ability to work independently
- Be actively engaged in continuous improvement efforts
- Strong organizational skills with the ability to multi-task
Keywords: Komelon USA, Waukesha , Order Management Specialist, Executive , Waukesha, Wisconsin
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here to apply!
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