CSR/ Project Manager- Print Industry

Company: The Marek Group
Location: Waukesha
Posted on: March 17, 2023

Job Description:

The Marek Group is seeking a creative and dedicated Customer Service Representative/Project Manager. - -The Marek Group was founded in 1972 and has grown both organically and through strategic acquisitions to become a national leader in the rapidly growing marketing automation and e-commerce arena. -We focus on helping organizations with distributed sales and marketing channels to successfully scale their reach and capture lost opportunities with their constituencies.Duties and ResponsibilitiesThis list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Responsible for cost effective, efficient and quality production of projects from job entry through final shipping maintaining the company objectives and client expectations.
• Communicate with internal and external customers and follow-up promptly with quotes, requests, orders, etc.
• Maintain existing customer relationships.
• Provide outstanding customer service through oral and written communications.
• Work with all stakeholders, such as sales representatives, administrative staff, production, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
• Prepare and process quotes, orders, and sample requests.
• Establish and maintain relationships with outside vendors and industry experts; maintain knowledge of current and new technologies through publications, training, network opportunities and management staff.
• Recognize and celebrate wins; foster a high-performance environment with a focus on "team"; collaborate effective with peer group.
• Communicate and negotiate with vendors on behalf of the company to obtain competitive pricing and scheduling to meet our customer's needs.Benefits:
  • Competitive Paid time off benefits -including:
    • 9 Paid Holidays, which include the day after Thanksgiving, Christmas Eve and New Year's Eve
    • 1 Paid Floating Holiday designated by the employee
    • Health, dental, and vision insurance, HRA & HSA -
    • 401(k) with Company Match
    • Employee Assistance Program provides confidential 24/7 support, resources and referrals for every aspect of work and personal life.Powered by JazzHR

Keywords: The Marek Group, Waukesha , CSR/ Project Manager- Print Industry, Executive , Waukesha, Wisconsin