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Hospice Services Coordinator (WI, Waukesha)

Company: AseraCare Hospice
Location: Waukesha
Posted on: January 17, 2020

Job Description:



AC - Hospice Services Coordinator

Req Number

AseraCare Hospice


Uses both clinical and business office acumen to assist the Hospice Director in the managing a high-quality hospice service in an efficient and cost-effective manner. Performs business office functions related to controlling cost associated with providing care as well as billing processes. Participates in the agency's quality improvement programs, evaluation and auditing hospice interdisciplinary team services. Supports agency leadership and the hospice team in achieving excellence in all areas of the hospice operation: clinical quality, business growth, operating discipline and employee engagement.


* Assists the Director of Hospice Operations in ensuring that all patient and family services comply with federal, state and local regulatory requirements and with accepted professional standards.

* Responsible to process employee payroll, track PTO, updated attendance records and monitor employee non-visit activity

* Works closely with Agency leadership and the hospice team to ensure high quality care is delivered in a cost effective and efficient manner by monitoring costs per patient day (i.e. labor, productivity, DME, Rx and supplies)

* Coordinates the development, implementation and review of the interdisciplinary plan of care for each patient and family. Communicates as needed with all team members, the patient and family, the medical director, the administrator, and others involved in the care of the patients/families. Reports changes in the patient's medical and mental condition to the attending physician as well as to other staff and contract employees involved in the patient's care.

* Conducts patient medical record reviews to ensure thorough and accurate documentation (such as diagnosis, medications, physician signatures, insurance authorization and consents) required for release of claim for payment (pre-bill processes)

* Maintains and audits the clinical records, including nursing clinical notes and progress notes, for each service provided to each patient according to established standards, regulations, and agency policy. Assists with the processing and maintenance of all reports required for third-party billing.

* Schedules and assigns patient visits to staff. Assures the 24-hour availability of nursing services to patient/families and coordinates scheduling of nursing personnel. Participates in administrative on-call rotation and/or in twenty-four hour, seven days per week patient care on-call rotation. Follow through with specific plan of care as established and modified by the interdisciplinary team with his/her individual comments and suggestions incorporated.

* Manages patient caseload (if necessary) to include performing PRN visits and participation in night/weekend clinical on call rotation.

* Fosters an engaging workplace cultured built on the patient and employee experience. Trains and mentors RN case managers and Certified Nursing Assistants.

* Educates staff, patients, and family members regarding nursing care skills, procedures, techniques and use of equipment.

* Participates in quality improvement reviews. Makes recommendations and takes necessary action for improving and enhancing the overall performance of the agency.

* Manages the development of a discharge plan when a patient is discharged prior to death or transferred to another provider

Position Requirements


* Registered nurse with a current state license (required)

* Minimum one (1) year supervisory experience (required)

* Experience in dealing with dying patients and their families with a strong understanding of pain and symptom management (required)

* Bachelors degree in Nursing or healthcare (preferred)

* Minimum two (2) years experience as a Hospice RN Case Manager or Home Health RN (preferred)

* Previous healthcare billing experience or practice management experience (preferred)

* Must have 24-hour access to a reliable motor vehicle. Must maintain a valid driver s license with current automobile insurance that complies with state and company regulations

* Must be capable of maintaining regular attendance

6505 AseraCare Hospice - Milwaukee

Facility Name
AseraCare Hospice - Milwaukee

City State and Zip
Waukesha,WI 53186



-not applicable-


Open Date

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Apply Now

Keywords: AseraCare Hospice, Waukesha , Hospice Services Coordinator (WI, Waukesha), Healthcare , Waukesha, Wisconsin

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