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Plastic Surgery Office Patient Coordinator

Company: Illume Cosmetic Surgery & MedSpa
Location: Waukesha
Posted on: November 17, 2021

Job Description:

***HEALTH INSURANCE IS NOT OFFERED. PLEASE DON'T APPLY IF YOU REQUIRE HEALTH INSURANCE***Seeking a qualified Patient Coordinator for busy Plastic Surgery office and Medical Spa.Position Summary: Front of office position assisting patients with checking in, completing paperwork, and scheduling upcoming visits. Answers and directs incoming calls to the practice. Is a welcoming and calming presence for all our patients while managing patient communication and filing. Interacts with back of office staff to ensure necessary patient information is collected and quality of care is met.Position Responsibilities:

  • Answer and direct incoming calls on multi-line phone system
  • Greet patients upon arrival, check them into our system, and obtain necessary information including insurance information and other necessary data
  • Provide patients with intake and new patient forms as well as copies of office policies that require signature
  • Process payments on an as needed basis
  • Schedule new patient and follow up patients
  • Prep patient charts for upcoming visits
  • Maintain hard copy patient records as well as files stored in EMR system
  • Call patients to remind them of upcoming appointments and services
  • Provide patients with support and guidance as needed
  • Work with physicians and back office staff to ensure that patient care goals are achieved
  • Respond to incoming inquires from patients regarding schedules and physician availability
  • Facilitates patient flow by keeping staff involved in communication of any issues patients face
  • Keeps reception area clean and organized
  • Protects patient confidentiality by complying with HIPAA regulations
    • HEALTH INSURANCE IS NOT OFFERED. PLEASE DON'T APPLY IF YOU REQUIRE HEALTH INSURANCEJob Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
      • 401(k)
      • 401(k) matching
      • Employee discount
      • Paid time off
      • Retirement planSchedule:
        • 8 hour shift
        • Day shift
        • Monday to Friday
        • No weekendsSupplemental Pay:
          • Bonus pay
          • Signing bonusCOVID-19 considerations:All patients wear masks, temperatures are taken, preoperative testing is done.Education:
            • Associate (Preferred)Experience:
              • Spa/Medical Office: 2 years (Required)Work Location: Multiple Locations

Keywords: Illume Cosmetic Surgery & MedSpa, Waukesha , Plastic Surgery Office Patient Coordinator, Healthcare , Waukesha, Wisconsin

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