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Phlebotomist - We Train!

Company: Versiti
Location: Waukesha
Posted on: May 7, 2022

Job Description:

We're looking for individuals with excellent customer service skills and an interest in blood banking to work directly with our volunteer donors and collect life-saving blood products. Plus, we'll train you on all the skills you'll need to be successful in this mission-driven field.At Versiti, you can:---Learn new skills---Build your career---Give back to the community you live and work in Versiti was founded with the belief that together, our blood centers can better serve patients' urgent need for life-saving healthcare. We love what we do, and we're looking for passionate individuals to join the Versiti family. We foster a diverse environment that affirms each employee's dignity and worth, and we offer a chance to work with a team of compassionate people who provide lifesaving blood to our communities on a daily basis.Learn more about the position at www.youtube.com/watch?v=bLjeFLYBVaU. What you can expect in this position:We train all of our phlebotomists in the techniques that will help them advance their careers in health care, while working with a compassionate and mission-driven group of professionals.To get you started on your journey with us, we begin with an eight-week training program. This includes four weeks of classroom training and four weeks of mentoring with an experienced, certified phlebotomist.What you will do:Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives.Understands and performs to all applicable regulatory and compliance requirements.Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.Treats donors with customer service excellence, presenting a positive image.Recognizes when the customer is distressed and responds appropriately with tact.Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.Prepares collection site and performs set up, including technology systems (may include quality control).Performs donor screening (collects donor histories) and mini-physical.Performs phlebotomy.Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.Recruits and converts donors for automation.May prepare and pack units for transport.Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.Rebooks donors for future donation appointments.With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.Transports or carpools staff; may include equipment and supplies.Travels to other local collection sites, as determined by business need.Requires evening, weekend and holiday work hours.Creates a safe environment for donors and staff members.Operates and performs routine maintenance on equipment including troubleshooting.Maintains product integrity and ensures proper identification of all donors.Completes department records and maintains organization, as needed.May participate in validation of new processes or new equipmentReviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.Other duties, as assigned.When you will work?---To serve our community, you will work a variable schedule including early mornings, late days/evenings, weekends and holidays---Staff schedules are posted two to three weeks in advance! .What's in it for you?---Complete insurance coverage - medical, dental, vision, life---401(k) with company match---Generous paid time off---Wellness programOur Mission: We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment.Our Vision: We will expand the frontiers of patient health through the integration of science, medicine, and service.What you will need:---High school diploma or equivalent---Valid driver's license with a clean motor vehicle record---Reliable transportation to and from work location---Ability to work a variable schedule including early mornings, late days/evenings, weekends and holidays---Excellent interpersonal skills, with demonstrated ability to work and interact effectively with peers, donors and the general public---A proven track record of customer service excellence and reliabilitySkills and Knowledge---Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job.---Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.---Must have basic mathematical aptitude.---Ability to apply judgment to written or oral instructions.---Ability to organize work to provide productive work flow.---Flexibility to work independently and with a team.---Has strong attention to detail.---Must have good communication skills, including the ability to provide feedback to peers.---Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra.Tools and Technology---Personal Computer (desktop, laptop, tablet).---General office equipment (computer, printer, fax, copy machine).---Vehicle navigation system.---Microsoft Suite (Word, Excel, PowerPoint, Outlook).---Screening equipment including:o Lanceto Sphygmomanometer (BP cuff)o Temperature probeo Hemoglobin analyzer---Phlebotomy collection equipment including:o Blood mixero Trimao Alyx Physical Requirements and Working Conditions ---Physical demands: Daily tasks include a mixture of standing, sitting, and walking. Hand-eye coordination with significant manual dexterity and frequent repetitive hand motions. Reaching above the head and lifting up to 40-pound items occurs occasionally. Visual and hearing acuity to perform essential responsibilities. Looking at computer screens or small items is common. ---Mental demands: Requires ability to maintain a routine of intense concentration for long periods, as well as excellent cognitive, analytical, and memory ability. ---Environmental hazards: Frequent work with biohazardous material is completed in a donor center or mobile environment wearing appropriate Personal Protective Equipment (PPE) and following internal policies, training, and OSHA standards. Moderate level of noise is present in the collection areas. Employee is frequently exposed to the public. Exposure to various temperatures will occur.The description of this position reflects the current assignment of essential functions and is not meant to be all-inclusive or in any way construed as an employment contract. Duties and responsibilities may be assigned or reassigned to this position at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons solely at management's discretionThe hiring process will consist of a phone and in-person interview, background checks and drug test screening. Please apply if you are willing to participate in this process.Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keywords: Versiti, Waukesha , Phlebotomist - We Train!, Healthcare , Waukesha, Wisconsin

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