Phlebotomist - We Train!
Company: Versiti
Location: Waukesha
Posted on: May 7, 2022
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Job Description:
We're looking for individuals with excellent customer service
skills and an interest in blood banking to work directly with our
volunteer donors and collect life-saving blood products. Plus,
we'll train you on all the skills you'll need to be successful in
this mission-driven field.At Versiti, you can:---Learn new
skills---Build your career---Give back to the community you live
and work in Versiti was founded with the belief that together, our
blood centers can better serve patients' urgent need for
life-saving healthcare. We love what we do, and we're looking for
passionate individuals to join the Versiti family. We foster a
diverse environment that affirms each employee's dignity and worth,
and we offer a chance to work with a team of compassionate people
who provide lifesaving blood to our communities on a daily
basis.Learn more about the position at
www.youtube.com/watch?v=bLjeFLYBVaU. What you can expect in this
position:We train all of our phlebotomists in the techniques that
will help them advance their careers in health care, while working
with a compassionate and mission-driven group of professionals.To
get you started on your journey with us, we begin with an
eight-week training program. This includes four weeks of classroom
training and four weeks of mentoring with an experienced, certified
phlebotomist.What you will do:Under direct supervision by
department leadership, performs phlebotomy collection of whole
blood and apheresis products. Interacts with donors and
coordinators, providing a high level of customer service to deliver
an excellent donation experience. Takes pride in and is committed
to delivering high quality services. Works cooperatively and is a
supportive member of the team/group. Contributes positively to the
achievement of team objectives.Understands and performs to all
applicable regulatory and compliance requirements.Demonstrates Core
Values: Do Right Always, Find a Better Way, Make Results Happen and
Strengthen the Team.Treats donors with customer service excellence,
presenting a positive image.Recognizes when the customer is
distressed and responds appropriately with tact.Responds to
customer inquiries, requests and complaints with a timely and
complete response and escalates to leader when appropriate.Prepares
collection site and performs set up, including technology systems
(may include quality control).Performs donor screening (collects
donor histories) and mini-physical.Performs phlebotomy.Conducts
automation (Alyx and/or Trima), including recognizing and
responding to automation reactions.Recruits and converts donors for
automation.May prepare and pack units for transport.Observes donors
for reactions, provides reaction care and assists other staff in
handling reactions if needed.May provide post-reaction care at
mobile drives including assessing reactions for recovery, escorting
donors and serving as liaison to coordinate care with host
organization (e.g. high school nurse, drive coordinator.Rebooks
donors for future donation appointments.With a valid CLD, may
operate mobile drive buses. Following all DOT guidelines, safely
transports staff, supplies and equipment and arrives at site on
time.Transports or carpools staff; may include equipment and
supplies.Travels to other local collection sites, as determined by
business need.Requires evening, weekend and holiday work
hours.Creates a safe environment for donors and staff
members.Operates and performs routine maintenance on equipment
including troubleshooting.Maintains product integrity and ensures
proper identification of all donors.Completes department records
and maintains organization, as needed.May participate in validation
of new processes or new equipmentReviews daily work for accuracy
and recognizes unexpected results, resolving where
appropriate.Other duties, as assigned.When you will work?---To
serve our community, you will work a variable schedule including
early mornings, late days/evenings, weekends and holidays---Staff
schedules are posted two to three weeks in advance! .What's in it
for you?---Complete insurance coverage - medical, dental, vision,
life---401(k) with company match---Generous paid time
off---Wellness programOur Mission: We are Blood Health Innovators
who enhance lives through discovery, diagnosis, and treatment.Our
Vision: We will expand the frontiers of patient health through the
integration of science, medicine, and service.What you will
need:---High school diploma or equivalent---Valid driver's license
with a clean motor vehicle record---Reliable transportation to and
from work location---Ability to work a variable schedule including
early mornings, late days/evenings, weekends and
holidays---Excellent interpersonal skills, with demonstrated
ability to work and interact effectively with peers, donors and the
general public---A proven track record of customer service
excellence and reliabilitySkills and Knowledge---Knowledge of
standardized work routines and methods, general facts and
information and/or the use of simple equipment, machines and
materials. Knowledge is usually acquired through training on the
job.---Ability to read and interpret documents such as Standard
Operating Procedures, safety rules, operating and maintenance
instructions, and other department manuals.---Must have basic
mathematical aptitude.---Ability to apply judgment to written or
oral instructions.---Ability to organize work to provide productive
work flow.---Flexibility to work independently and with a
team.---Has strong attention to detail.---Must have good
communication skills, including the ability to provide feedback to
peers.---Ability to learn/utilize computer applications such as
Ceridian, Hemasphere, Oracle, and HemaTerra.Tools and
Technology---Personal Computer (desktop, laptop, tablet).---General
office equipment (computer, printer, fax, copy machine).---Vehicle
navigation system.---Microsoft Suite (Word, Excel, PowerPoint,
Outlook).---Screening equipment including:o Lanceto
Sphygmomanometer (BP cuff)o Temperature probeo Hemoglobin
analyzer---Phlebotomy collection equipment including:o Blood mixero
Trimao Alyx Physical Requirements and Working Conditions
---Physical demands: Daily tasks include a mixture of standing,
sitting, and walking. Hand-eye coordination with significant manual
dexterity and frequent repetitive hand motions. Reaching above the
head and lifting up to 40-pound items occurs occasionally. Visual
and hearing acuity to perform essential responsibilities. Looking
at computer screens or small items is common. ---Mental demands:
Requires ability to maintain a routine of intense concentration for
long periods, as well as excellent cognitive, analytical, and
memory ability. ---Environmental hazards: Frequent work with
biohazardous material is completed in a donor center or mobile
environment wearing appropriate Personal Protective Equipment (PPE)
and following internal policies, training, and OSHA standards.
Moderate level of noise is present in the collection areas.
Employee is frequently exposed to the public. Exposure to various
temperatures will occur.The description of this position reflects
the current assignment of essential functions and is not meant to
be all-inclusive or in any way construed as an employment contract.
Duties and responsibilities may be assigned or reassigned to this
position at any time and may be modified to reasonably accommodate
an individual with a disability or for other reasons solely at
management's discretionThe hiring process will consist of a phone
and in-person interview, background checks and drug test screening.
Please apply if you are willing to participate in this
process.Equal Opportunity Employer. This company will provide equal
opportunity to all individuals without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.
Keywords: Versiti, Waukesha , Phlebotomist - We Train!, Healthcare , Waukesha, Wisconsin
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