Customer Service

Company: Infinite Vapor
Location: Waukesha
Posted on: May 2, 2021

Job Description:

Company Introduction:
Infinite Vapor is an industry leading premium Electronic Cigarette and CBD Supply store with eight (8) Midwest locations. The Infinite Vapor brand is built on a mission to encourage a tobacco-free lifestyle by providing education and a commitment to supplying reliable, high-quality products.Overview:
Infinite Vapor is looking to add excited, motivated, and passionate members to our team! Currently seeking both full-time and part-time members to help create exceptional guest experiences!
This position is responsible for delivering outstanding customer service and establishing an enthusiastic and welcoming environment for all store patrons..


Requirements:

• 
  
• Have exceptional written and verbal communication skills
  
• Must demonstrate superior product knowledge (after extensive training)
  
• Be able to work with a diverse group of people
  
• Maintain a professional appearance
  
• Must come to work with a positive attitude and focus on customer satisfaction
  
• Able to read, write, and perform basic math
  
• Operate a cash register, manage financial transactions and properly balance the drawer
  
• Ability to stand and walk for extended periods of time
  
• Kneel, stoop, bend over, pick up and carry boxes up to 50 lbs.
  
  
  
  Responsibilities:
  
  
  
  • 
    
  • Greeting customers with enthusiasm and positive energy
    
  • Properly assessing customer needs and going 'above and beyond' to find best-fit solutions
    
  • Actively engaging all customers and incoming callers to provide information or instructions as needed
    
  • Communicating effectively with all customers, coworkers, and company managers
    
  • Having exceptional showroom standards - storefront and entire of store is clean, well-organized, and professionally presented
    
  • Restocking and straightening products on shelves when needed
    
  • Keeping all windows, glass cases, and other store components clean, dust-free and streak-free
    

Keywords: Infinite Vapor, Waukesha , Customer Service, Hospitality & Tourism , Waukesha, Wisconsin