Sr. SAP Systems Analyst

Company: Generac Power Systems
Location: Waukesha
Posted on: April 4, 2021

Job Description:

Name Sr. SAP Systems Analyst - Order to Cash Employment Type Full Time Shift 1st Do you want to be part of something bigger? For more than five decades, Generac has designed and manufactured diesel, natural gas, and bi-fuel generators---but we did not stop there! As we continue to grow both in size and in technological advances, we are pushing past the norm and pathing a way for the future. We are not simply satisfied with what is working now; instead, we challenge ourselves and continue to be a leader in our industry.-- The SAP Systems Analyst is responsible for implementing and supporting solutions to meet business-related requirements in compliance with Generac's Global SAP Design Model. The SAP Systems Analyst collaborates with Global and Regional (work stream) teams to understand current/future business processes and requirements to ensure technology investments support and enhance strategic objectives. This role requires the candidate to act as a liaison between developers and end users to ensure technical compatibility and satisfaction of deliverables, while writing and maintaining detailed system documentation, including configuration specifications, functional specifications, and batch job schedules. Essential Duties and Responsibilities:

• Provide strategic consultancy support to assigned customers in defining business processes and solutions;
• Perform assigned tasks with minimum supervision and manages efforts based on proper triage prioritization, documentation and closure; takes corrective action and/or escalates incidences to reduce business interruptions;
• Create documentation on new issues resolved, root cause analysis as well as troubleshooting steps attempted prior to closing or escalation incidents;
• Assist in the implementation(s) of business systems initiatives by delivering designs and system configurations to meet business requirements;
• Follow operational standards for reporting, monitoring, troubleshooting and sourcing issues with provided tool sets;
• Being resourceful and responsive in a fast-paced environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence;
• Interact professionally with business customers, team member and react accordingly to changing environments and business needs;
• Ensures all configurations comply with IT policies and security parameters;
• Consult with IT personnel as necessary to diagnose and resolve system or networking issues;
• Assist with development, implementation, and management of policies, processes and standards within the complex technical environment;
• Analyze complex business problems and assess how automated systems can be implemented to solve them;
• Translate user and/or systems requirements into functional/technical specifications;
• Interact with vendors for incident resolution as required;
• Provide support in SAP technical system configuration;
• Other duties as assigned. Minimum Qualifications:
  • Bachelor's Degree in Information Technology Computer Science, Commerce, Business Process Management or related field OR equivalent experience;
  • 8+ years Information Technology Experience;
  • 5+ years of experience in ERP, CRM, SLM including SAP Release ECC 6.0 (preferably with Lead and Opportunity Management, Quotation Management, Sales Contracts, Product Configuration, Revenue Management, Order Management, Logistics Execution), and use of SAP SD Module including Accounts Receivable process; Preferred Qualifications:
    • Experience with the SAP Industrial Manufacturing solution;
    • Experience working with on/off shore Service Desk support- ticket management, coverage requirements, response expectations.
    • Based on work stream, basic qualifications will also include one of the following:
    • Experience participating in one international full life cycle SAP implementation utilizing off shore consultants;--
    • Experience utilizing SAP and/or 3rd party Transportation Management Systems;
    • Experience working on process improvements. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Keywords: Generac Power Systems, Waukesha , Sr. SAP Systems Analyst, IT / Software / Systems , Waukesha, Wisconsin