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Technical Support - Order Support

Company: Kelly Services
Location: Waukesha
Posted on: April 9, 2021

Job Description:

Technical Support, Waukesha, Wisconsin, 53186--Kelly Services is seeking a Technical Support consultant for one of our top clients in Waukesha, WI.--Length: 03/15/2021 to 03/14/2022 (Contract W2)Type: Contract W2-There is no "per diem" with this position. There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs. NO C2C, at this time we are not in the position to offer any type of sponsorships or VISA transfers for this position.Pay Rate: $20-23/hr. (W2)--Role:

  • Compare purchase order and quotation information:
    • Pricing
    • Terms and Conditions
    • Quantities
    • Special Requirements
    • Collaborate with Proposals and Sales to resolve order discrepancies.
      • Create material numbers and order packets for design engineers:
        • Use customized software to generate material numbers
        • Create packets that include all pertinent documentation required for proper design and production
        • Communicate special requirements
          • Process customer changes against open sales orders
          • Communicate information between engineering, marketing, scheduling, and customers
          • Accumulate data for metrics and process tracking.
          • Understand and utilize lean tools and concepts to drive continuous improvement.
          • Other duties as assigned.--Basic Qualifications:
            • Ability to work in the United States on an ongoing basis without company sponsorship.
            • Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field--Preferred Criteria:
              • Technical degree
              • Minimum of 5 years of product, customer service, inside sales, or proposals experience in a technical field
              • Minimum of 1 year of experience using ERP and quotation systems--Position Criteria:
                • Excellent oral, interpersonal and written skills with the ability to effectively communicate
                • Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy
                • Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems----Apply Today! --Why Kelly--?By partnering with Kelly IT, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Waukesha , Technical Support - Order Support, IT / Software / Systems , Waukesha, Wisconsin

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