Product Specialist Intern

Company: Industrial Automation
Location: Waukesha
Posted on: April 10, 2021

Job Description:

POSITION SUMMARYThe [Insert Job Title] Intern provides administrative support to the [Insert function] team and assists with special [Insert function] projects. This internship provides an opportunity to learn about the fundamentals of various [Insert function] functions. The Intern is responsible for a variety of projects designed to be completed. Gain knowledge of and interact with [Insert function] and other business professionals throughout the internship.JOB RESPONSIBILITIES* Assist with customer support calls* Maintain the LP customer support infrastructure* Update customer connection credentials* Update customer support environments* Document customer support instances* Follow up with customers after support instance resolution* Write software support documentation* Host virtual (and possible in-person) customer training on specific LP product features* Assist with office IT support and maintenance duties* Test new product features* Follow up after new customer installationQUALIFICATIONS / REQUIREMENTS--- Current enrollment in graduate or undergraduate degree program --- High/Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.--- Strong/Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.--- Strong/Basic verbal and written communication skills (including analysis, interpretation, & reasoning).--- Solid/Basic understanding and application of mathematical concepts.--- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.--- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.--- Ability to work with and influence peers and management.--- Self-motivated with critical attention to detail, deadlines and reporting.--- Ability to work overtime as necessary. ADDITIONAL QUALIFICATIONSPHYSICAL ASPECTS / WORK ENVIRONMENT--- Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see. --- Regularly/Occasionally lift and/or move up to 10 pounds. (Standard is 10lbs, modify as needed)--- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.--- Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.--- The noise level in the work environment may be high.* Reasonable accommodations may be made to enable individuals to perform the essential functions.Our--Warehouse--Automation group, Matthews Automation Solutions, delivers advanced software--and control solutions that improve efficiency in the physical processing of orders for retail and ecommerce distribution centers. Matthew Automation Solutions' portfolio - including brands Lightning Pick, Pyramid, and Compass Engineering - deliver solutions for high-performance order picking, assembly and sortation, as well as--warehouse--control and execution systems to maximize material flow and order fulfillment throughput. matthewsautomation.com We--are--in search of--Product Specialist Intern for Matthews Automations Solutions--- Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.? Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Keywords: Industrial Automation, Waukesha , Product Specialist Intern, Other , Waukesha, Wisconsin