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Customer Service Representative - 2nd Shift

Company: Ethos Veterinary Health
Location: Waukesha
Posted on: May 3, 2021

Job Description:

Be Part Of An Elite Team Of ProfessionalsWisconsin Veterinary Referral Centerin Waukesha, WI islooking for an exceptional SecondshiftClient Service Representative who will thrive in a fast-paced, challenging, supportive, fun environment! The perfect candidate will be an upbeat, positive individual with outstanding client service skills, who will genuinely care about the people and pets we serve!!About the job:Welcome our clients in a friendly, helpful, and compassionate mannerPrepare and review documents and medical records accurately and completelyEducate and advise clients regarding hospitalservices and practicesProcess appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.Process admissions and discharges accurately; schedule follow up appointments as necessaryProcess invoices and payments accuratelyUpdate and maintain client/pet records and files in accordance with hospital'slegal requirementsAssist with other administrative duties such as scanning, faxing, emailing, etc.Skills and Qualifications:Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital in order to maintain a cohesive work teamMaintain excellent communication skills in order to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospitalMust have the ability to multi task, prioritize, and delegateDemonstrate proficiency in computer skillsMust be organized and detail oriented to ensure efficiency and accuracy in all transactionsAble work in high stress situations and exercise good judgment as neededPresent a neat, well-groomed appearanceAboutWVRC by Ethos Veterinary Health: WVRC - Waukesha is recognized as a certified Level 1 Emergency and Critical Care Facility by the Veterinary Emergency & Critical Care Society (VECCS).We have three hospital locations: Waukesha, Racine and Grafton alldedicated to providing patients, clients, and referring veterinarians the highest quality emergency and specialty veterinary medical care. WVRC offers a warm, friendly atmosphere where our main goal is to provide compassionate care to our patients and clients as well as offering outstanding customer service.Benefits of Working at WVRC:Full-time Benefits are: Comprehensive Medical, Dental, 401k Retirement Savings Plan, Flexible Spending Plans, Uniform Allowance, Veterinary Services Benefits, Continuing Education Benefits and Paid Vacation.Join our Ethos Team! Apply today!!!Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

Keywords: Ethos Veterinary Health, Waukesha , Customer Service Representative - 2nd Shift, Other , Waukesha, Wisconsin

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