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Project Coordinator - Residential Services - WAUKESHA, WI

Company: Insperity
Location: Waukesha
Posted on: May 3, 2021

Job Description:

Project Coordinator Residential Services (Bilingual Preferred) In 1992, our client began with the vision of making residential and commercial painting services easier and more convenient for homeowners and business owners. From the beginning, their promise has been that of certainty, aiming to reassure customers of their quality and expertise. While today they are the largest residential painting contractor in North America, their locally owned and operated franchises take pride in bringing personalized service to customers in every region, allowing them to focus on what matters most. As the Project Coordinator Residential Services, you will facilitate and drive field programs and initiatives with a strategic focus on maximizing crew productivity, customer experience, and completed sales. Reporting to the Operations Manager, you will be expected to directly oversee Job Site Supervisors, Painters, and Independent Contractors. You will have regular contact and communication with departments, employees, and Managers at all levels of the organization. Responsibilities: Ensure crews are exceeding customer expectations regarding quality, communication, and scheduling Communicate with crews on a daily basis to garner updates as related to the status of their projects Facilitate the resolution of customer and painting crew complaints in a timely and satisfactory manner Visit and inspect job sites to ensure crews are meeting or exceeding brand delivery standards Build and foster a performance culture with painting crews to maximize productivity and profitability Ensure that all field programs, systems, and initiatives are being executed at a high level Actively participate in the recruitment, development, and retention of painting crews Systemically onboard painting crews to position them for operational success Provide field training and coach painting crews to improve brand delivery and productivity Assist with coordination of projects with respect to customer needs and crew strengths Foster commitment and participation from painting crews in all company and brand initiatives Ensure painting crews are compliant with Company, OSHA, and EPA safety guidelines and regulations Develop, implement, and maintain a system to control inventory of company equipment and assets Qualifications: Bilingual Highly Preferred High School diploma or equivalent required, college degree preferred Minimum of one year of experience in a lead role Proven ability to influence and motivate others Open and approachable leadership style Exceptional written and verbal communication Critical thinking and problem-solving skills Focused on results and solutions Effectively manages time and priorities Customer-focused and service-oriented Benefits: Our client values their employees time and efforts. Their commitment to your success is enhanced by their competitive compensation and extensive benefits package. Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where each person feels encouraged to contribute to their processes, decisions, planning and culture. Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Insperity, Waukesha , Project Coordinator - Residential Services - WAUKESHA, WI, Other , Waukesha, Wisconsin

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