Service Coordinator - Children with Special Needs
Company: Professional Services Group, Inc.
Location: Waukesha
Posted on: May 9, 2022
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Job Description:
Professional Services Group, Inc.Description:
Under supervision, the Service Coordinator will perform
professional work involving the delivery of social work services to
individuals and families in need of counseling and referral
services; and to perform other duties as required. Work
Schedule:This position will require working a 40 hour workweek.
Some evening hours required, reflecting the need to accommodate
families' schedules. Generally, M-F, 8:00a.m. - 4:30p.m., with
scheduling flexibility because of evening hours. SALARY: $21.00 an
hourESSENTIAL FUNCTIONS:Makes initial contact with and receives
referrals of clients with a variety of problems which require
social work assessment and/or intervention.Conducts assessments of
client needs through interviews, collateral contacts and other
investigations, develops a casework plan with clients, and performs
agreed-upon and necessary casework services.Maintains a caseload
involving clients with personal, family, or socio-economic problems
and attends to the related protection and safety needs.Counsels and
provides intervention and case management services, coordinating
the various social, community, and other services received by the
clients.Informs clients of available programs and services to meet
their individual needs, and encourages participation in the most
appropriate activities; or ensures participation in court-mandated
services.Initiates and maintains contacts with the courts, schools,
mental health, and community agencies to assist individuals and
families in need of a variety of human services.Attends and
participates in staff development programs, including in-service
training, staff meetings, and professional seminars.Provides
consultation to other social work personnel and
para-professionals.Acts as a department liaison, providing casework
direction and supervision to providers of contracted
services.Prepares social histories and family assessments, reviews
results and recommendations with supervisor and makes
recommendations concerning case dispositions, and testifies at
court and administrative hearings as required.Establishes and
maintains effective working relationships with clients, families,
caregivers, service providers, volunteers, community agencies, and
the public.Prepares and presents oral and written reports.Maintains
detailed case records, and develops and prepares statistical
reports as required.Performs other duties as required. .
Requirements:
Must have reliable transportation on a daily basis, a valid
driver's license and automobile insurance. Education and Training:
Bachelor's degree from a recognized college or university in
sociology, social work, psychology, or a closely related field is
preferred.At minimum, a Bachelor's degree from a recognized college
or university with at least four courses in sociology, social work,
or psychology, plus one year of professional social work
experience. Knowledge, Skills and Abilities:Knowledge of social
work principles and methods.Knowledge of financial, health, mental
health, and community resources.Knowledge of the federal, state,
and local rules, regulations, and statutes governing the delivery
of human services.Knowledge of social problems such as family
disorganization, domesticviolence, abuse and neglect,
discrimination, disability, poverty, unemployment, aging; and their
effect on the individual and their families.Knowledge of human
behavior, dynamics of groups and families, interpersonal relations,
and social interaction.Ability to provide social treatment to
clients with problems.Ability to interpret human services programs
and explain programs and services available to clients, families,
and stakeholders.Ability to respond appropriately in a crisis
situation and provide effective intervention to clients with severe
problems.Ability to develop appropriate plan of services and to
implement the plan with individual clients and their
families.Ability to participate in multi-disciplinary decision
making and services coordination as appropriate.Ability to utilize
word processing, database, and spreadsheet programs.Ability to
prepare, present, and maintain accurate records and reports.Ability
to communicate effectively, both verbally and in writing.Ability to
establish and maintain effective working relationships with
clients, families, caregivers, services providers, volunteers,
community agencies, and the general public.Ability to effectively
interact with sensitivity with persons from diverse cultural,
socioeconomic, educational, racial, ethnic, and professional
backgrounds, and persons of all ages and lifestyles.Ability to plan
and organize work effectively.Work Environment:This position
operates in a professional office environment as well as within the
community. This position is required to go into client homes and
any other setting necessary to provide services. This position
routinely uses standard office equipment such as computers with
various software programs, phones, photocopiers, shredders, filing
cabinets and fax machines. Exposure to environmental conditions
such as air conditioning, dust, odors, and outdoor weather
conditions occur. Exposure to household pets may occur. Physical
Requirements:While performing the duties of this position, the
employee is regularly required to: converse and communicate with
others; possess visual acuity which allows employee to prepare and
analyze data and figures, view a computer monitor, read documents
and safely operate a motor vehicle; remain in a stationary position
as well as move about inside the office or other community settings
(i.e. client homes, schools, county buildings); ascend and descend
stairs; operate a computer and other office technology; and move
objects and children weighing up to 20 pounds. Travel:Travel is
primarily local during the business day. Client Caseload and Hours
of Work:This position will maintain a caseload of clients, based on
the needs of the program. The hours of work for this position are
varied, but typically are Monday through Friday during the business
hours of 8:00 am and 4:30 pm. However, this position is expected to
work occasional evening hours outside of this timeframe to
accommodate the needs of the program. Attendance:This position
requires regular and reliable punctuality and
attendance.Duties:This job description is not intended to be a
comprehensive listing of duties, responsibilities and abilities
that may be required of the employee. PSG reserves the right to
change or assign other duties, responsibilities and abilities to
the position as needed, with or without notice.Equal Employment
Opportunity/M/F/disability/protected veteran status PI177222451
Keywords: Professional Services Group, Inc., Waukesha , Service Coordinator - Children with Special Needs, Other , Waukesha, Wisconsin
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