Service Coordinator
Company: Professional Services Group, Inc.
Location: Waukesha
Posted on: May 10, 2022
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Job Description:
Service Coordinator - Children with Special NeedsProfessional
Services Group, Inc.Description:
Under supervision, the Service Coordinator will perform
professional work involving the delivery of social work services to
individuals and families in need of counseling and referral
services; and to perform other duties as required.
Work Schedule:
This position will require working a 40 hour workweek. Some evening
hours required, reflecting the need to accommodate families'
schedules. Generally, M-F, 8:00a.m. - 4:30p.m., with scheduling
flexibility because of evening hours.
SALARY: $22.00 an hour. Plus a $1,000 sign-on bonus!
ESSENTIAL FUNCTIONS:
Makes initial contact with and receives referrals of clients with a
variety of problems which require social work assessment and/or
intervention.
Conducts assessments of client needs through interviews, collateral
contacts and other investigations, develops a casework plan with
clients, and performs agreed-upon and necessary casework
services.
Maintains a caseload involving clients with personal, family, or
socio-economic problems and attends to the related protection and
safety needs.
Counsels and provides intervention and case management services,
coordinating the various social, community, and other services
received by the clients.
Informs clients of available programs and services to meet their
individual needs, and encourages participation in the most
appropriate activities; or ensures participation in court-mandated
services.
Initiates and maintains contacts with the courts, schools, mental
health, and community agencies to assist individuals and families
in need of a variety of human services.
Attends and participates in staff development programs, including
in-service training, staff meetings, and professional seminars.
Provides consultation to other social work personnel and
para-professionals.
Acts as a department liaison, providing casework direction and
supervision to providers of contracted services.
Prepares social histories and family assessments, reviews results
and recommendations with supervisor and makes recommendations
concerning case dispositions, and testifies at court and
administrative hearings as required.
Establishes and maintains effective working relationships with
clients, families, caregivers, service providers, volunteers,
community agencies, and the public.
Prepares and presents oral and written reports.
Maintains detailed case records, and develops and prepares
statistical reports as required.
Performs other duties as required.
.Requirements:
Must have reliable transportation on a daily basis, a valid
driver's license and automobile insurance.
Education and Training:
Bachelor's degree from a recognized college or university in
sociology, social work, psychology, or a closely related field is
preferred.
At minimum, a Bachelor's degree from a recognized college or
university with at least four courses in sociology, social work, or
psychology, plus one year of professional social work
experience.
Knowledge, Skills and Abilities:
Knowledge of social work principles and methods.
Knowledge of financial, health, mental health, and community
resources.
Knowledge of the federal, state, and local rules, regulations, and
statutes governing the delivery of human services.
Knowledge of social problems such as family disorganization,
domestic
violence, abuse and neglect, discrimination, disability, poverty,
unemployment, aging; and their effect on the individual and their
families.
Knowledge of human behavior, dynamics of groups and families,
interpersonal relations, and social interaction.
Ability to provide social treatment to clients with problems.
Ability to interpret human services programs and explain programs
and services available to clients, families, and stakeholders.
Ability to respond appropriately in a crisis situation and provide
effective intervention to clients with severe problems.
Ability to develop appropriate plan of services and to implement
the plan with individual clients and their families.
Ability to participate in multi-disciplinary decision making and
services coordination as appropriate.
Ability to utilize word processing, database, and spreadsheet
programs.
Ability to prepare, present, and maintain accurate records and
reports.
Ability to communicate effectively, both verbally and in
writing.
Ability to establish and maintain effective working relationships
with clients, families, caregivers, services providers, volunteers,
community agencies, and the general public.
Ability to effectively interact with sensitivity with persons from
diverse cultural, socioeconomic, educational, racial, ethnic, and
professional backgrounds, and persons of all ages and
lifestyles.
Ability to plan and organize work effectively.
Work Environment:
This position operates in a professional office environment as well
as within the community. This position is required to go into
client homes and any other setting necessary to provide services.
This position routinely uses standard office equipment such as
computers with various software programs, phones, photocopiers,
shredders, filing cabinets and fax machines. Exposure to
environmental conditions such as air conditioning, dust, odors, and
outdoor weather conditions occur. Exposure to household pets may
occur.
Physical Requirements:
While performing the duties of this position, the employee is
regularly required to: converse and communicate with others;
possess visual acuity which allows employee to prepare and analyze
data and figures, view a computer monitor, read documents and
safely operate a motor vehicle; remain in a stationary position as
well as move about inside the office or other community settings
(i.e. client homes, schools, county buildings); ascend and descend
stairs; operate a computer and other office technology; and move
objects and children weighing up to 20 pounds.
Travel:
Travel is primarily local during the business day.
Client Caseload and Hours of Work:
This position will maintain a caseload of clients, based on the
needs of the program. The hours of work for this position are
varied, but typically are Monday through Friday during the business
hours of 8:00 am and 4:30 pm. However, this position is expected to
work occasional evening hours outside of this timeframe to
accommodate the needs of the program.
Attendance:
This position requires regular and reliable punctuality and
attendance.
Duties:
This job description is not intended to be a comprehensive listing
of duties, responsibilities and abilities that may be required of
the employee. PSG reserves the right to change or assign other
duties, responsibilities and abilities to the position as needed,
with or without notice.
Equal Employment Opportunity/M/F/disability/protected veteran
statusPI177222439
Keywords: Professional Services Group, Inc., Waukesha , Service Coordinator, Other , Waukesha, Wisconsin
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