IT Infrastructure Leader

Company: CMP.jobs
Location: Waukesha
Posted on: May 11, 2022

Job Description:

JOB SUMMARY



The IT Infrastructure Leader will be leading the infrastructure exit. This role provides the right leader with the opportunity for an infrastructure fresh start with the migration of a division to join the Prolec joint venture.



The IT Infrastructure Leader will plan, organize, and manage people, processes and technology to ensure the stable operation of one or more IT infrastructure service functions. This role is a globally focused role and needs to work with the IT Director and the other joint venture IT Operations management team members to deliver IT Infrastructure services. Duties include operating, maintaining, supporting, measuring and optimizing key functional areas of the IT Infrastructure. Particular areas of focus are targeted at Network Services, Operations Services and Platform services. This role will also be responsible for the coordination and scheduling of activities needed to resolve hardware and software problems in a timely and accurate fashion.



PRINCIPLE DUTIES AND RESPONSIBILITIES



- Oversee IT Infrastructure service operation functions including scheduling and change management processes to achieve performance criteria as specified in service level targets

- Assist in the development, prioritization, management and execution of goals & objectives for the IT Infrastructure service team. Goals and objectives are to be implemented in alignment with global IT goals and objectives

- Vendor Management

- Manages the Operations and Implementation of the company's data communications network

- Work with other IT Infrastructure teams to ensure effective delivery of technologies that meet business needs and ensure these solutions are supportable

- Maintain an effective system of communication with peer IT Operations service teams across the global operating environment

- Highly technical and very involved in the day-to-day infrastructure operations

- Assist in the development & use of metrics needed to drive the service function. Compare these results to established objectives, and take steps to ensure that we maintain and optimize the service function

- Assist in the establishment & maintenance of policies and standard operations procedures for the company's infrastructure to leverage efficiencies and best practices across all service areas of the organization

- Plans, designs, installs, and troubleshoots LAN/WAN infrastructure including Internet connectivity, firewalls, and network monitoring systems.

- Manage budgets, allocate resources, and determine the schedule of delivery for service related technology enhancements & maintenance

- Manage all work pertaining to IT infrastructure service aspects of mergers, joint ventures, acquisition of businesses, or sales of major assets

- Determine project schedules, effectively manage the allocation of resources to achieve project schedules, determine project deliverables and coordinate technology implementation needed for project releases

Ensure regulatory compliance is maintained. This is to include SOX monitoring and reporting requirements
Follow company policy with regard to internal controls as well as comply with policies to ensure that the employee and the company act legally and with the highest standards of confidentiality, ethics, and integrity
- Expected Travel: Less than 25%

- All other duties as assigned



KNOWLEDGE, SKILLS & ABILITIES



- Strong knowledge of IT infrastructure including, but not limited to servers, networks, storage, monitoring systems and telecom systems

- Strong working knowledge of Cisco, LAN/WAN configuration, troubleshooting network problems

- Working understanding of popular network communications protocols such as SNMP, DNS, RPC, HTTP etc

- Provides 2nd and 3rd level end user technical support for all network functionality

- Excellent communication and prioritization skills

- Must be self-directed, have excellent initiative and organizational skills

- Exhibits a strong ability to handle multiple demands with a sense of urgency, drive, and energy

- Works well in a fast growing environment with the ability to deliver on time

- Proven track record of meeting commitments with the highest standards of ethics and integrity

- Flexibility and adaptability to changing requirements dictated by business and IT requirements

- Ability to motivate successful team behavior




EDUCATION AND EXPERIENCE

Required Education / Experience

- 6+ years of experience in a related position in a corporate IT environment

- Bachelor's Degree in Computer Science or related technology field or the recognized equivalent in work experience or self-study

Preferred Education / Experience

- PMO experience

- At least one relevant professional level certification such as the CCNP, CCIP, JNCIP, etc

Keywords: CMP.jobs, Waukesha , IT Infrastructure Leader, Other , Waukesha, Wisconsin