Product Specialist

Company: Eaton Corporation
Location: Waukesha
Posted on: May 14, 2022

Job Description:

Eaton's Power Systems-- -Division is currently seeking a Product Specialist to join our team. This position is based at our Waukesha, WI facility. PRIMARY FUNCTION The primary function of the Product Specialist is to be a skilled technical communicator who creates a well-written customer proposal based on a customer request for a quote and/or a specification using the Power Systems Division (PSD) quotation system, and works with a dynamic, fast-paced team that interfaces with every aspect of the organization from front-end sales through manufacturing. ESSENTIAL FUNCTIONS Create multiple transformer proposals, daily, per customer's request-for-quote (RFQ), specifications (formal and informal), one-lines, and other documentation. Perform detailed specification reviews to identify and address: Customer requirements Fit to Eaton's Power Systems Division product scope Features and accessories required for pricing program Areas for exception or clarification for the customer Lead-times Alternates for a more competitive offering Special test, customer test/witness, or customer inspection requirements Special documentation and reporting Process multiple orders, daily, from both internal and field priced proposals Verify PO against the proposal and resolve discrepancies Verify specification matches proposal and resolve all discrepancies Assemble documentation for design engineering Communicate special requirements to affected departments Process customer change orders against open sales orders using the change/hold/cancellation process Approve and negotiate pricing per established guidelines, competitive feedback, and customer/market knowledge Maintain a team atmosphere to ensure that all workload for the proposals team is completed each day per customer required deadlines.-- - Provide product and application technical support for customers, agents, and internal departments Provide quotation program support for sales representatives and the system development (IT) team via training, testing, improvement suggestions Acts as a liaison between engineering, marketing, scheduling, and customers Understand and utilize lean tools and concepts to drive continuous improvement.-- - Learn and understand applicable industry standards i.e. ANSI, IEEE, CSA, NEMA for transformers Participate in the creation and maintenance of ISO work instructions. Participate in customer visits to the Customer Service Center Provide plant tours as needed. Visit customer/agent sites as needed QualificationsBasic Qualifications: Ability to work in the United States on an ongoing basis without company sponsorship. Bachelor's Degree in Engineering from an accredited institution, OR currently enrolled in a bachelor's degree in Engineering program from an accredited institution with an expected graduation date in 2022 Preferred Criteria: Electrical or Mechanical Engineering degree Minimum of 2 years of product, customer service, inside sales, or proposals experience in a technical field Minimum of 1 year of experience using ERP and quotation systems Position Criteria: Knowledge of electric power distribution transformers and their components and accessories Knowledge of typical applications, equipment, systems, and standards for electric power distribution transformers Excellent oral, interpersonal, and written skills with the ability to effectively communicate Detail-oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy Knowledge of Microsoft Office (Word, Excel, PowerPoint), SAP, or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems #LI-MHT12 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@What you will get from usEaton's mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power - more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It's where bold, bright professionals like you can reach your full potential"-- - -and where you can help us reach ours. Eaton's 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we "-- - - as individuals and as a company "-- - - are stronger.We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Job: MarketingRegion: North America - US/Puerto RicoOrganization: PSD Power Systems DivisionJob Level: Individual ContributorSchedule: Full-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?: NoDoes this position offer relocation?: NoTravel: Yes, 10 % of the Time

Keywords: Eaton Corporation, Waukesha , Product Specialist, Other , Waukesha, Wisconsin