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Customer Care Specialist

Company: Swimming Pool Services Inc.
Location: Waukesha
Posted on: May 14, 2022

Job Description:

Do you enjoy working in a retail environment but not working every holiday? Are you looking for a position that allows you to have more work life balance? We are seeking a Customer Care Specialist who can focus on relationship building with existing clients and selling our products to new clients. This person will work with our Retail team, along with support from our Marketing and Inventory teams. A Customer Care Specialist will have the following traits:
Strong drive for sales and performance management
Self-starting with minimal direction
Someone who is both task-oriented and people-oriented
Content to work independently for extended stretches of time
Enjoys a dynamic work environment in which every day will vary
Duties include:
Exceed expectations for Company Core Values.
Build relationships with all (approximately 2,000) of our clients
Help our clients shop and make suggestive sales
Answer and direct phone calls
Maintain clean store
Stock the store and help manage warehouse
Drive the forklift
Go to customer's house to deliver product or perform operation instructions
Open and close the store regularly
Requirements Include:
Possession of a valid driver's license with clean driving record
Passing a Pre-employment Drug Screen
Ability to lift up to 50lbs repetitively
Weekend Availability

This is a full-time position (40+ hours) with a complete benefits package. Benefits include: Medical, Dental, Vision, Life insurance, Short-term Disability, Paid Holidays, Paid Vacation, and 401K Plan with company match. $1,000 Sign on Bonus to be paid out as $250 after 90 days, $250 after 6 months, $500 after 1 year of continued employment.

Keywords: Swimming Pool Services Inc., Waukesha , Customer Care Specialist, Other , Waukesha, Wisconsin

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