Program Supervisor- Residential Treatment - Substance Use Disorder
Company: Lutheran Social Services
Posted on: November 24, 2022
Lutheran Social Services (LSS) is a private, non-profit, human
service agency providing a variety of services throughout Wisconsin
and Upper Michigan. Over the years, LSS has grown to become one of
the largest human service agencies in the two state area serving
more than 125,000 clients annually. We are looking for passionate,
mission-driven individuals like you to help provide services
including outpatient behavioral health management, international,
domestic and special needs adoptions, older adult services, support
services for children, youth and families, community corrections
programs and support services for adults with disabilities and/or
mental health concerns.
Motivated by the compassion of Christ, we help people improve the
quality of their lives. Does this describe your personal mission
statement? Are you motivated to serve by sharing your talents? If
you would like to help us achieve our mission, please apply for the
LSS Aspen Center, which offers both medically monitored inpatient
residential care as well as transitional residential treatment, is
currently seeking a Program Supervisor - Residential Treatment to
join the Aspen leadership team as a Co-Supervisor. Aspen Center is
a comprehensive substance abuse disorder treatment facility in
Waukesha, WI committed to helping residents move into sustainable
recovery. Services include a full range of DHS 75 and DHS 83
license requirements and include a trauma informed approach, with
gender specific services for men and women. Our beautiful facility
provides an environment that, combined with the passion for the SUD
field of our team members, allows residents to experience
meaningful change and hope.
This role would share the day-to-day responsibilities of the
program to include program operations, direct supervision of staff,
ensuring best practices and licensing/contractual requirements are
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and
may be expanded to include other duties and responsibilities, as
management may deem necessary from time to time.
- Serves as a representative of the agency to internal and
external customers regarding the work of programs and
- Works as a collaborative team member to support the Continuum
of Care model.
- Participates in the compilation of an annual budget.
- Oversees budget expenditures and makes necessary adjustments as
needed to meet the financial goals of the program.
- Ensures quality programming through the use of best practice
standards and contract/licensing requirements. Including
administration of basic first aid as needed.
- Provides quality reviews of serious incidents in a timely
- Identifies staff training needs to meet best practice standards
and licensing/contract requirements. Collaborates with Training
Coordinator to assure all requirements are being met.
- Ensures staff is trained to meet identified standards.
- Establishes priorities and directs the work of program
- May provide direct care and/or carry a case load.
- Facilitates or co-facilitates psycho-educational groups, along
with family co-therapy as needed.
- Performs other duties as required
- Selects, trains, assigns, coaches and evaluates staff
- Supports day-to-day functioning of the program staff to ensure
timely implementation and quality of the agency goals and
- Ensures communication and implementation of agency-wide
policies and procedures to program staff.
- Schedules and facilitates staff meetings on an ongoing
- Partners with program manager to respectfully address and
resolve human capital issues including promotion, coaching and
other performance matters.
- Ensures effective use of human capital to meet best practice
standards as well as ensure individual and staff safety.
- Acts as a role model for employees to exemplify how to be an
LSS Employee of Choice.
- Understands and communicates LSS mission, vision, values and
best practice to staff.
- Public Service Loan Forgiveness (PSLF)
- By being employed with LSS, which is a non-profit agency, you
can be eligible for loan forgiveness under the Public Service Loan
- Loans are eligible to be forgiven after 10 years of on-time and
consistent payments through the income-based re-payment plan.
- Medical/Dental/Vision Insurance
- Flex Spending for Dependent & Health Care
- Mileage reimbursement
- Paid Time Off
- 10 Paid Holidays
- Ability to Contribute to 403B
- LSS makes annual raises a priority for employees
- Employee Assistance Program
- Service Awards and Recognition
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Upon offer, candidates must successfully complete the
necessary background, caregiver, medical and any other checks
required, according to program requirements. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Associate's degree in social work, psychology, sociology or closely
related field and at least 3 years of experience or an equivalent
combination of education, training and experience in a similar role
working in social services or closely related field is required.
Experience should include three years working with a similar
population. Supervisory experience is preferred. Bachelor's degree
in related field is strongly preferred, as is certification in
AODA, Education, Trauma Curriculum or related treatment
- Considerable knowledge of the operation and purpose of a
residential care facility and of related care, treatment,
recreation and security programs used in such a facility.
- Ability to write and document client and other notes and
documentation in a clear and legible format, including content,
spelling, grammar, etc.
- Working knowledge of children with an array of emotional and
behavioral challenges including RAD.
- Ability to remain client focused while adhering to Residential
- Working knowledge of Wraparound, Residential care, and Case
CERTIFICATES, LICENSES, REGISTRATIONS:
- Must have a valid driver's license and have reliable
transportation to perform the essential duties of the role; a motor
vehicle check (MVR) with a satisfactory driving record per the LSS
Driver Safety Procedure is required, and ability to meet LSS auto
- Licensed as a Substance Abuse Counselor or Certified Substance
Abuse Counselor preferred
Ability to communicate both in verbal and written format,
effectively and efficiently in job. Ability to read, analyze, and
interpret general correspondence and paperwork. Ability to
effectively present information and respond to questions from
Working knowledge of computers to allow employee to access computer
systems and applications to complete timecards, read and respond to
email, and complete required on-line training. This position will
require knowledge of the Microsoft Suite applications, and be able
to create documents, presentations and spreadsheets.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The job allows the employee to vary physical position or activity
for comfort and may be required to stand and /or walk for 8 hours
or longer. While performing the duties of this job, the employee is
frequently (34% to 66% of the time) required to stand, sit, talk,
hear, twist, fine manipulation, fingering and lift up to 10 lbs. In
addition the worker is occasionally (1% to 33% of the time)
required to between 11lbs and 50 lbs, Bend, Stoop, Kneel, Crouch,
Reach above shoulder height and below, grasp and handle objects.
The worker is rarely (less than 1% of the time) required to pull
/push up to 50 lbs, operate foot controls or lift over 51 lbs
during an emergency only. Specific vision abilities required by
this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
Keyboarding is required for this position.
This position may work in both an office environment and the
program(s) it oversees. Must be willing to work from multiple
locations; will also be exposed to outdoor weather conditions when
traveling on company business.
May occasionally be exposed to chemical fumes such as paint and
carpet cleaning. May enter client's dwellings or programs and be
exposed to smoke and common household allergens such as dust,
mildew and pets.
The noise level in the work environment is usually moderate.
TRAVEL: Position may travel daily between programs. May travel over
the two state area on occasion for training and meetings and may
include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, veteran, disability status or any
other characteristic protected by federal, state or local
EducationBachelor Degree of Hum. Serv. or Related Field
Associate Degree of Hum. Serv. or Related Field (required)
Experience3 years: Years working with a Substance Use Disorder
population (SUD). (preferred)
Licenses & CertificationsClin. Sub. Abuse Couns (preferred)
Substance Abuse Counselor (preferred)
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Lutheran Social Services, Waukesha , Program Supervisor- Residential Treatment - Substance Use Disorder, Other , Waukesha, Wisconsin
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