Client Service Representative - Swing Shift
Company: Ethos Veterinary Health
Location: Waukesha
Posted on: March 16, 2023
Job Description:
WE UNDERSTAND YOUR PASSION Wisconsin Veterinary Referral Center
-in Waukesha is looking for a full-time Client Service
Representative to join our Client Care team on swing -shift. WVRC
believes that all veterinarians, pets and pet owners deserve
exceptional -experiences. Everything we do reflects this belief. -
We commit ourselves to acting with respect, honor and dignity
toward our clients, colleagues and each other. Benefits of Working
at WVRC:
- Competitive compensation which is based on skill level
- Generous benefit packages which include: - Employer Paid
Benefit Options - Medical - Dental - Vision - HSA & Flexible
Spending Plan Options - Paid Time Off (3 weeks upon hire) - 401k -
Retirement Savings Plan - Uniform Allowance - Veterinary Service
Benefits - CE Allowance - Company Paid Life Insurance - Short &
Long- Term Disability Options
- Onsite Veterinary Social Worker available to employees &
clients
- Extensive training to all new (and existing) employees with our
Learning & Development Trainers to advance their skills and career
- -
- Referral Bonuses
- Being a part of a team of elite professionals who prioritize
the needs of their patients Responsibilities of a Client Service
Representative:
- Welcome our clients in a friendly, helpful, and compassionate
manner
- Prepare and review documents and medical records accurately and
completely
- Educate and advise clients regarding WVRC services and
practices -
- Process appointments, emergencies, and client requests while
ensuring the highest quality of care and satisfaction for our
clients at all times
- Process invoices and payments accurately
- Update and maintain client/pet records and files in accordance
with hospital legal requirements
- Assist with other administrative duties such as scanning,
faxing, emailing, for example
- Support team to reach common goals
- Ability to recognize and seek guidance in all client-related
cases where protocol does not apply
- Swing Shift CSR = 10 am - 7 pm & will include every other
weekend and a holiday rotation About You:
- Excellent interpersonal skills and able to develop and maintain
positive working relationships with others
- Have a fundamental knowledge of windows based computer
programs
- Proven effective communication and the ability to multitask and
prioritize
- Willing and able to provide exceptional customer service -
- A motivated and dedicated individual who is self- motivated to
provide exceptional service Click the link to see stories from our
patients! (Like Koey! The Pembroke Welsh Corgi): Patient Stories
Ethos is an Equal Opportunity Employer. Ethos does not discriminate
on the basis of race, religion, color, sex, gender identity, sexual
orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All
employment is decided on the basis of qualifications, competence,
merit, and business need. PM19 Powered by JazzHR
Keywords: Ethos Veterinary Health, Waukesha , Client Service Representative - Swing Shift, Other , Waukesha, Wisconsin
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