Part Time Patient Access Registration Representative
Company: Optum
Location: New Berlin
Posted on: April 18, 2024
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Job Description:
Opportunities with ProHealth Care, part of the Optum family of
businesses. -ProHealth Care is proud to be a leader in health care
services, serving Waukesha County and the surrounding areas for
more than a century. Explore opportunities across the full spectrum
of care as you help us improve the well-being of the community with
your skills, compassion and innovation. Be part of a collaborative
environment that strives for excellence, nurtures respect and
ensures high-quality care delivery to our patients. Join us in
making an impact and discover the meaning behind -Caring.
Connecting. Growing together.
This position is Part Time role that will support patient care
delivery in the areas of patient reception, scheduling, insurance
verification, payment processing for campuses with hospital and
medical group departments.
Hours: Thursday and Friday from 4:00pm-8:00pm CST and every other
Saturday and Sunday from 7:45am to 4:15 pm CST. -
Location: 13900 W National Ave New Berlin, WI 53151.
We offer 4 - 6 weeks of paid training. The hours of training will
be based on your schedule or will be discussed on your first day of
employment.
Primary Responsibilities: -
Greets visitors and patients in person, or communicates by
telephone, upholding excellent customer service
Enters and updates patient demographic and financial information,
ensuring the patient is fully registered as early in the process as
possible
Obtains appropriate applications and forms, confirming signatures
are on file. Photocopies/scans documents as needed
Provides patients with financial responsibility information and
collects patient liabilities, documents amounts in the appropriate
fields, and balances the cash box daily
Works with partnering departments (Financial Counseling,
Scheduling, Financial Clearance, and clinical areas) to ensure all
aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital
information as requested
Meets or exceeds audit accuracy standards. Works worklists and
error reports timely, and proactively seeks assistance to resolve
as needed
May perform other duties upon request
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED (or higher)
1+ years of customer service experience in an office setting or
professional work environment
Basic level of proficiency with Microsoft Office Products
Must be 18 years of age OR older
Ability to work Thursday and Friday from 4:00pm-8:00pm CST and
every other Saturday and Sunday from 7:45am to 4:15 pm CST -
Preferred Qualifications:
Experience in a medical office or hospital admitting/registration
office
Knowledge of medical terminology
Experience with electronic medical records system
Soft Skills:
Excellent customer service skills
Excellent written and verbal communication skills
Demonstrated ability to work in fast paced environments
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO #RED
Keywords: Optum, Waukesha , Part Time Patient Access Registration Representative, Other , New Berlin, Wisconsin
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