Customer Service Representative
Location: Hartland
Posted on: September 30, 2024
|
|
Job Description:
Seeking an Ambitious, Impassioned Customer Service
Representative. Apply today!
Heraeus Electro-Nite Company, LLC develops and manufactures
measuring sensors, supporting apparatus and instrumentation used
during the melting and refining of metals—steel, iron and aluminum.
Serving the steel, foundry and aluminum industries around the
globe, our products leverage product quality, productivity costs,
environmental protection and working conditions. Impressively, our
sensors, measuring systems and services have revolutionized the
steel industry, enabling us to move from a craft to a
high-technology business. Here is a unique opportunity to work for
the world leader in measurement, monitoring and control of molten
metal processes.
Customer Service Representative
Hartland, Wisconsin
As our Customer Service Representative, you will establish and
maintain enduring customer relationships, while continuously
ensuring complete satisfaction. You will call upon your
professional demeanor, service-first attitude, and product/service
expertise as you serve as our primary, internal contact for our
customers. You will create proposals for current and potential
customers, accurately process customer orders and invoices in SAP
per their contract, communicate customer requirements to the
production team, and manage all activities with freight companies
to ensure prompt delivery. Importantly, you will take it upon
yourself to support all regional sales people as internal
customers.
To qualify, you should have a High School diploma and possess 3+
years of B2B, telephone-based customer service experience that does
not involve a call-center role. You should be articulate and
especially adept at explaining technical services to the end
customer user, and be computer savvy with application software
systems. The ideal candidate will come from a technical customer
support role, and be knowledgeable of SAP or other ERP software
applications. A background in a manufacturing environment would be
preferred.
Working here with us, you?ll enjoy not only a comprehensive
benefits plan, but also a superior work/life balance philosophy
that respects and encourages time for family and leisure
activities, as well as a fulfilling career track.
Build a promising future for yourself with a proven world leader!
Send your resume and letter of interest to pwebber@rcirs.com for
immediate consideration. Please specify ?Customer Service
Representative – 36271? in the subject line.
Heraeus Electro-Nite Company, LLC is an Equal Opportunity
Employer.
Keywords: , Waukesha , Customer Service Representative, Other , Hartland, Wisconsin
Click
here to apply!
|