Associate Patient Care Coordinator - Waukesha, WI

Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately by protecting and disclosing information to only those authorized
Prioritizes by assessing and analyzing information to identify immediate emergency needs
Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians
Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs, bed assignments, and tracking boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
May perform other duties upon request

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Intermediate level of proficiency with Microsoft Office products
Ability to work 40 hours per week, Monday-Friday from 8:00am - 4:30pm
Must be 18 years of age or older

Preferred Qualifications:

2+ years of customer service experience in a hospital setting
2+ years of scheduling experience in a clinical setting
Experience in a medical office or emergency department
Knowledge of medical terminology
Experience with electronic medical records system

-
The salary range for this role is $16.00 -to $28.85 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
-
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
-
-
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
-
UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
-
-
#RPO #RED

Didn't find what you're looking for? Search again!

I'm looking for

in category

Engineering Sales Accounting, Auditing Administration, Clerical Advertising Education / Teaching Executive Government & Protective Services Hospitality & Tourism IT / Software / Systems Other Human Resources Legal Healthcare Design, Graphic Design & CAD Management & Business Professions ALL

within

5 Miles of Waukesha 10 Miles of Waukesha 25 Miles of Waukesha 50 Miles of Waukesha 100 Miles of Waukesha 250 Miles of Waukesha

• Let Waukesha recruiters find you. Post your resume for free!
• Get Waukesha Other jobs via email.


• View more Waukesha Other jobs