WaukeshaRecruiter
the smart solution for Waukesha jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Waukesha
Posted on: December 9, 2018

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Waukesha , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Waukesha, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Retail Inventory Associate - Dist
Description: District Starting Wage - 10.50/hour br Here at RGIS you count Businesses make critical decisions based on their inventories and rely on RGIS to ensure that they are done accurately and professionally. (more...)
Company: RGIS
Location: Janesville
Posted on: 12/17/2018

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs On Line
Location: Cicero
Posted on: 12/17/2018

WC Claims Support Rep
Description: Are you looking for a career in a growing industry with new products, new markets and new technology Integrity Insurance is seeking a Workers Compensation Support Rep to join the team in our Appleton, (more...)
Company: Integrity Insurance
Location: Appleton
Posted on: 12/17/2018


CDL-A Regional Truck Driver - WI
Description: CDL-A Regional Truck Driver Jobs with NTBWhat makes our Wisconsin regional routes at NTB a top choice for CDL-A professionals It all starts with our guaranteed home time increased pay rates for our (more...)
Company: NTB Trucking
Location: Oshkosh
Posted on: 12/17/2018

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Waukesha
Posted on: 12/17/2018

Work From Home-Create A Balance Today!
Description: Nationwide health benefits company. Looking for benefit consultants to help share our dental and health plans. If you are self driven, great communication skills, dedicated,
Company: AmeriPlan
Location: Cicero
Posted on: 12/17/2018

Become a Benefit Consultant work from home
Description: Now Interviewing individuals who are looking to work from home. If you are serious about working from home,Creating your own schedule, Spending more time with your kids,
Company: AmeriPlan
Location: Cicero
Posted on: 12/17/2018

Workers Comp Claims Specialist
Description: General Description Come grow with us and be part of a winning team. We are expanding our workers compensation self-insured department because of the many new clients selecting CorVel for our unique and (more...)
Company: Corvel Corporation
Location: Waukesha
Posted on: 12/17/2018

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Cicero
Posted on: 12/17/2018

Texas Call Center Is Hiring
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Cicero
Posted on: 12/17/2018

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Waukesha RSS job feeds