Dispatcher - CCLM27 Waukesha, WI Last Mile
Company: New Life Staffing, LLC
Posted on: May 5, 2022
Job Description See below for important qualities: Must have
dispatch experience and be familiar with data entry, paperwork
audits, and using a phone. Multitasker, there are heavy call,
email, and workload volumes OT and flexible schedule Good customer
service skills JOB SUMMARY: Seeking a reliable dispatcher to help
create trucking routes that keep costs down but meet the customers
scheduling needs. To be the primary interface between Pilot Freight
Services, customers, sales, system operations and vendors. To
provide quality customer service, while meeting company policies
and procedures. ESSENTIAL FUNCTIONS: Answering phones
professionally and timely. Answering email requests professionally
and timely. Providing general customer service. Research of
shipments for Corporate requests/reports. Research of shipments for
Accounting requests/reports. Communicate charges with accounting
when outside vendors are used. Understanding TSA regulations.
Develop pickup/delivery routes and maintain contact with drivers
throughout the day. Modify daily routes to accommodates the needs
of customers. Act as a communication liaison between customers,
drivers, sales, and Pilot facilities. Cultivate strong
relationships with drivers and customers. Scheduling of residential
pickups. Able to work overtime and weekend on call rotations. Other
duties assigned deemed necessary by the Cartage Supervisor.
SKILLS/COMPETENCIES: Must be able to type accurately at least 35
WPM. Intermediate level Excel and Word. Strong written and oral
communication skills are essential. Ability to manage deadlines.
Strong knowledge of the roadways throughout the immediate and
surrounding areas. Ability to work in a team environment in high
pressure situations. Bilingual helpful: English/Spanish EDUCATION:
High School Diploma or equivalent. Certifications, if applicable.
EXPERIENCE: 3 years dispatching experience. PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office
setting. The employee is frequently required to sit, stand, walk,
use hands, stoop, bend, and reach. Extensive use of a phone and a
PC is required. Position may require working remotely at times.
Keywords: New Life Staffing, LLC, Waukesha , Dispatcher - CCLM27 Waukesha, WI Last Mile, Professions , Waukesha, Wisconsin
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