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Master Technician, Field Service

Company: Carrier
Location: Waukesha
Posted on: March 16, 2023

Job Description:

Date Posted:
United States of America
CAW11: ALC-Brown Deer, WI 1501 Paramount Drive Suite A/B, Waukesha, WI, 53186 USA
Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. Automated Logic is a unit of Carrier and is a leading provider of building automation systems worldwide.

Building automation systems that make sense! Automated Logic is a total energy solutions provider. For more than 30 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. Through our global team of company branches and independently-owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking a results oriented, customer focused field technician to contribute to our continued legacy of innovation.


This position is for a Senior Field Technician in Aftermarket and Service who is under minimal supervision and works more independently. Conducts and/or oversees equipment inspection and repair activities on a regular basis to ensure proper functioning. Responsible for on-site preventative maintenance, routine repair, and calibration after installation. Solves highly complex problems and serves as a resource on varied tasks.

  • Maintain building automation systems assigned to per the service agreement during a service visit
  • Troubleshoot issues that come up in the service visit and repair as needed or directed by the owner
  • Respond to emergency service calls in a timely manner
  • Assist with startup, commission and re-commission of customer systems that utilize pneumatic / electrical / electronic technology
  • Maintain accurate As-Built drawing package and make changes in Visio, Excel, Word, as required
  • Responsible for calibration of systems requiring basic electronic test equipment, such as multi-meters, network terminals and/ or a laptop computer
  • Assist in static (stand-alone) and dynamic (total building interactive network) commissioning of software programming
  • Assist in the set-up of operator workstations with all associated software
  • Responsible for performing job database backups on a daily basis or as advised


    • High school Diploma or GED
    • 2+ Years' Experience in low voltage Controls DDC control theory and applications pertaining to the HVAC
    • 2+ Years' Experience in HVAC
    • 2+ Years reading Multimeater
    • 2+ Years' Commissioning and Re-Commissioning
    • 6+ months experience in basic control logic concept
    • Must be able to Possess and maintain valid and current Driver's License and be insurable by our company's insurance carrier
    • Must be able to lift up to 50lbs

      Preferred Qualifications:

      Personable and be willing to work directly with the customers on site staff
      • Troubleshooting skills of DDC systems, low voltage control systems, DDC systems and computer networks Knowledge in /Control preferred Prior experience in HVAC and/or Building Automation preferred
      • AA/AS degree, Technical/Business School Certificate or Diploma, Skilled Trades Apprenticeship
      • Other post high school training HVAC or Controls Tradeschool (two years duration)
      • Knowledge in turnover of construction projects to the service department
      • Ability to Track and record job progress and keep lead project personnel informed on progress
      • Ability to Keep project management apprised of concerns and issues
      • Ability to Complete paperwork on-time including time sheets, expense reports, posting of work orders, on-site documentation and project status reports
      • Ability to Communicate with lead project personnel upon arrival and before leaving the work site
      • Ability to travel in excess of 50% of typical work week, mostly local travel and seldomovernight hotel stays
      • Ability to be physically capable of climbing ladders or using other lift equipment in excess of 8 feet above grade



        Covid-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.

        Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

        Job Applicant's Privacy Notice:

        Click on this link to read the Job Applicant's Privacy Notice

        COVID-19 vaccines are required for all newly hired Carrier U.S. Salaried employees, except as prohibited by law. Candidates residing in or for positions located in any of the following jurisdictions are not subject to this requirement: Alabama, Arkansas, Florida, Kansas, Indiana, Iowa, Mississippi, Montana, Nebraska, North Dakota, Tennessee, Texas, Utah, and West Virginia.

        If you have questions about applicability of this requirement to you, please contact Global People Services at: +1-833-819-1257

Keywords: Carrier, Waukesha , Master Technician, Field Service, Professions , Waukesha, Wisconsin

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