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Desktop Support Technician

Company: AA2IT
Location: Waukesha
Posted on: March 20, 2023

Job Description:

Job Summary

We are looking for a Desktop Support Technician in Waudesha, WI for a 3 month contract-to-hire opportunity providing desktop support service.


  • 3 - 5+ years of Desktop Support experience.
  • Superior customer service skills
  • HS Diploma or GED, AA or BS degree preferred
  • Great customer service skills
  • CompTIA A+ Certification preferred
  • Microsoft MCP Certification preferred


    • Be the face of the client and interface with high-level executives at end-client's location, providing white glove IT service, handling all IT-related issues in the areas of application support, technology, telepresence, mobile devices, hardware and services, imaging, and data transfers.
    • Support/facilitate telepresence events (e.g. Teams Live) in partnership w/ the internal event and webcast team and external vendors.
    • Provide support of conference center, basic network connectivity and AV connectivity issues.
    • Be highly skilled at troubleshooting and comfortable educating users on technology features, assisting w/ hardware selection process, conducting demos, and providing software and personal training sessions for users on standard tool sets.

Keywords: AA2IT, Waukesha , Desktop Support Technician, Professions , Waukesha, Wisconsin

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