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Evening Guest Service Representative

Company: Extended Stay America
Location: Waukesha
Posted on: September 20, 2022

Job Description:

Extended Stay America is looking for an out-going and energetic individual to join our Guest Service Team. As a Lead Guest Service Representative, you will play an important role in making sure all guests have the best experience.Qualified applicants will have: At least two years of customer service and/or sales experience (hotel customer service preferred). Have good computer skills. Passion for delivering GREAT customer service. Take reservations effectively and register guests in the hotel with a smile and courteous manner. Complete daily paperwork including areas such as cash drawer management, adjustment documentation and proper billing of guests. Respond quickly and effectively to all guest requests and complaints while always upholding a professional demeanor. Keep a professional image at all times by adhering to the appearance standards of Extended Stay America.Job Types: Full-time, Part-timePay: $15.00 - $16.00 per hourBenefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Weekend availabilityAbility to commute/relocate: Waukesha, WI 53186: Reliably commute or planning to relocate before starting work (Preferred)Education: High school or equivalent (Preferred)Experience: Hotel experience: 2 years (Preferred)Work Location: One location

Keywords: Extended Stay America, Waukesha , Evening Guest Service Representative, Sales , Waukesha, Wisconsin

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